Tommys Autoworks - Gainesville (FL)

5 /5 Isaiah Gallimore: Tommy’s is run by a great family with good values. Went in for a check-up, oil change, and a diagnostic. The price for the work was given to me up front before any work was done which was GREAT. The service was friendly and informative. The service was also done promptly and I was able to get my car back on the same day. Even though the diagnostic revealed extra issues, those issues were thoroughly explained and next steps were given. This is a place where I know I won’t get cheated. Honest reliable work is done here. I will surely be back.

5 /5 florida nature: Can’t praise this place enough - Dodge dealer failed miserably to replace the ABS module on our car (new ones discontinued and used ones impossible to program according to Dodge, apart from them refusing to install a used one anyway) but Tommy’s got it done. Involved more than a week of them sourcing parts online and at used car part yards, multiple installs, new software, new hardware, ordering ubers for us when delays happened - they were patient, resourceful, responsive, and the final charges very reasonable. Wonderful to find a place like this!

1 /5 GATOR GUY: Terrible experience. Took my car in to have my head gasket replaced. They wanted $3k, I agreed. Took them over forty-five days to complete it. Never reached out to me with updates. It was always me calling them to get an ETA. 45 days is a long time, but I was more than understanding and never complained. Not once. The real bs was after I got it back. Not even a day after driving it, my engine light came on. It was an error code that was linked to the timing chain. Mind you, there was absolutely nothing wrong with my timing chain prior to this shop. I gave the car back to them, and they confirmed it was the chain. They wanted to charge me $900 to replace it. Asked a separate mechanic abt this and he said when replacing my head gasket, you’re going to inevitably mess with the timing chain. But even if they didn’t, it still happened while they had it. But of course they refused to fix it. That’s some shady stuff right there. This happened sometime in October of ‘23. Not sure what took me so long to write this, but felt compelled to say something.

5 /5 Flavia Cavalcanti: Very reliable place to take your car. I had my car A/C fixed very fast. I have never regretted taking my car to Tommys.

5 /5 kato kimpel: Tommys is great!!! I went in for oil change. Easy to schedule they send follow up confirmation when you book. Honestly they were too quick lol Got there a few mins late for my 3:45 appointment, and by the time my wife could leave the house to pick me up they were done by 4:10. Thank you Jonathan and the crew for all your hard work and customer service