Smile Design Dentistry Sand Lake - Orlando (FL)

5 /5 Adrianna Gonzales: everyone is very nice and friendly, willing to work with me on payment. im never comfortable or always afraid of dentist. they took me step by step and always made sure i was comfortable. highly recommended, no judgment 110% kind and friendly people :)

5 /5 Naija Nay: I have been a patient at Smile Design Dentistry for the past eight years, and my family has also been under their care. Dr. Koren and his team consistently provide outstanding service, demonstrating excellent customer care and professionalism. It is always a positive experience receiving dental treatment, as they genuinely prioritize the well-being of their patients. I highly recommend Smile Design Dentistry and would rate them 10 stars for their exceptional care across the board.

1 /5 Arnaldo Rebolledo: Avoid this place and save your money. I choose this office because has a convenient location, but I regretted after. My 14 years old daughter and I went to perform annual check. For my daughter they provided a 15K estimate, because according to them she needs 5 root canal and 5 crowns (I was in shock after that) plus deep cleaning, plus cavities. And of course orthodontic treatment. She was on pain so we only agreed to do one( $1,500 after insurance coverage ) and of course we had to choose the dental payment plan agreement and for me of course a deep cleaning $260 and some cavities with orthodontic of course. We left this place not 100% my daughter needs this and visited 3 more dentist and all of them agreed that she didn’t need a root canal or Crown. My dental insurance only cover the general visit and at the only coveted for $600 of the main bill of $2000. I cancel my appointment for cleaning and cavities of course and only finish the crown for my daughter because we already are in debt for this. The staff is not friendly, they are super dry and of course the dentist is an arrogant person that only is there to make money. Hopefully more people read this before visit this place and save money.

5 /5 Amanda Shiner: From the beginning of my communication with them through my new patient appointment and cleaning, Smile Design Sand Lake has been the most transparent and communicative dentistry office Ive found in a long time. They do an excellent job of explaining everything that will be happening in your appointment before they start anything without ever feeling condescending. They give you plenty of time and attention, and many opportunities to express and address concerns. They made recommendations for long term more expensive care without pressuring me when I said that wasnt in the budget at the moment. I cant remember the last time I felt this attended to at a medical appointment but I truly appreciate the relationships I have begun to build here and look forward to continuing my care here!

1 /5 ada hernandez: My experience with this office was disappointing. I chose this office because of the great reviews on Google and because this particular office was in network with my insurance. So here is the good. The office is located in a very nice area, clean and the staff was friendly. This is were the good ends. I was scheduled for a 2PM appointment for extraction of a wisdom tooth. I arrived early filled out all necessary paperwork. I was examined by the Dentist at approximately 3PM, a treatment plan was completed shortly thereafter. I was then seen by the hygienist who was very enthusiastic in conducting a cleaning, however, I didnt schedule myself for a cleaning. Shortly after I declined the cleaning, I was told the dentist could not see me. I was scheduled to come back the next day, in which I did. My second visit wasnt any better. I was told that the dentist didnt want to just do an extraction. He wanted to conduct part of the treatment plan which would cost me a whopping $1,800 on top of what my insurance company was going to pay out. Get this, the total cost of over $13K. I went to this in network provider for a simple extraction. The Dentist refused to conduct the extraction unless I agree to paying the $1800. I walked out. I was called again a couple of days later and was told the doctor had agreed to the simple extraction. I figure why not go since they had already conducted X-Rays. The day before my appointment I was called and told that the extraction which was approved and to be paid in full by insurance, had an additional cost of $200. I asked how is this possible as the claim was already approved. The lady at the office responded that the Dentist uses some" irrigation" to clean after the tooth extraction. What? Irrigation of water costs $200. I called my insurance company who absolutely agreed that I needed to find another office. It appears this particular office uses misc. procedures to "beef up" the claim. These procedures are normally covered under approved procedure, in my case, a tooth extraction. These uncovered fees will then become the responsibility of the patient. I moved on and found a new dentist and they dont charge the extra fees. This review was written with my wifes profile since I dont have a Google account. Best of luck to everyone and please conduct your due diligence when choosing a dentist.