Janine Marr I cant even begin to thank Chip at Import Authority enough. From the moment he answered the phone to the moment we completed our transaction, I felt like my daughter’s car was in the best possible hands.
This journey began because my daughter had just graduated from FSU and was preparing for a long drive back to Colorado. We initially took her car to another shop for a check-up but felt like we were getting the runaround. Thankfully, we decided to get a second opinion at Import Authority and we are so lucky we did!
Not only was the repair quote significantly lower than the first shop’s, but when another issue came up, we had full confidence that Chip and his team would handle it with integrity and skill. In the end, we paid less than the original estimate from the first shop and received even more service. Most importantly, we left with real peace of mind, knowing that her vehicle was thoroughly and honestly taken care of.
Their prices are competitive, but their service is what truly sets them apart. I honestly felt like my big brother was looking out for us every step of the way. If youre looking for a shop you can trust, stop your search now this is the place.
Thank you, Chip! Youre a lifesaver. Your promise to stand behind your work, no matter where her truck ends up, goes above and beyond.
5 /5
