River City Nails - Jacksonville (FL)

5 /5 Eyan Alexander: Lily is amazing! She pays attention to detail and she is super patient with me. She’s super kind and always has a smile on her face every time I see her. I always get French tip and she never fails to do the absolute best French I’ve ever had. I will always come here to get my nails done by her!

1 /5 Leona Jacob: Absolutely my worst experience at a nail salon. I asked for my nails to be cut short and square, was told to go wash my hands. Made another comment, ignored again. Plus they came out terrible. I’m not confrontational so I just paid and left but wouldn’t recommend this place to anyone and will definitely not be back. My nails are already peeling in less than 24 hours.

1 /5 Lauren Schmal: IF I COULD PUT ZERO STARS I WOULD. I went in on Valentine’s Day to get a pedicure and POSSIBLY a full set. I was seated quickly (as they opened not even within an hour). As soon as I sat down the red flags started coming. First the guy showed me the pedicure services list and recommended the deluxe pedicure; I usually get the deluxe pedicure at my usual salon so I was ok with it…. He didn’t even take time on callus removal and buffing my feet to make them smooth. He then tried to do tip extensions on my toe nails. When I refused he then tried to convince me to do the acrylic overlay. When it refused and just said gel polish only he looked so upset he bs’d the rest of my pedicure because he knew he wasn’t going to get me to spend extra $$$ on things I didn’t want or need. ALSO he used tools out of a box!!!! Not even in the sanitized new tools in the medical grade packaging ALMOST ALL SALONS USE!!! When I said I possibly wanted a full set (this was before the tools issue) he tried 5 times to get me to do the ombré powder acrylic nails for a “natural” look. Once the tool shit happened I told him I had somewhere to be and I won’t be getting the full set he was defeated. He put SO MUCH oil on my legs and feet it RUINED my Birkenstock Boston clogs. I had to immediately scrub my body 3 times in the shower. I only used this salon out of convenience because my usual salon was booked up. It was a WASTE of $70. Praying I don’t get a fungal infection and explaining to my chain of command and PCM why I have this. Honestly might go to my usual salon ASAP to get this shit fixed.

1 /5 Skylar Skinner: I came in and asked if they were able to do designs and was told yes. I showed the design and was told they can do that exact design. The nail shape was wrong and when I asked if it could be changed I was told she could not change it. The design colors as well as the design was completely off and it was a simple design compared to the designs they have posted. The shop was about to close and it was late so I came back the next day they were open and explained to them what happened. The workers argued with me and tried to convince me they looked good and told me they could only fix the chipping although I payed $90. The customer service is unacceptable and prices is unreasonable since they cannot fulfill basic designs and overcharge. I would not recommend this place especially if you want any type of design.