5 /5 Mr. Congeniality: Saved Our Family Camping Trip – Honest, Fast, and Amazing Service!
J&W Auto is nothing short of a miracle shop! My family and I were over 350 miles from home on a camping trip at Suwannee River Rendezvous when our Denali suddenly started running horribly just as we were heading out to the springs. After a quick stop at O’Reilly’s to pull the codes (which didn’t help much), I asked for a recommendation, and they pointed me to J&W. I’m SO glad they did.
I rolled in around 3:15 PM on a Wednesday, explained our situation, and let them know we had to be on the road by the next morning. Most shops would’ve either turned us away or seen us as an opportunity to charge a premium, knowing we were in a bind. But not J&W.
They got us in immediately, diagnosed the issue, fixed it, and had us back on the road by 4:30—just over an hour later! The price was incredibly fair, the service was honest, and the kindness they showed us was unforgettable.
Thanks to J&W, our family trip was saved and we were able to enjoy the rest of our time without a hitch. I truly hope I never have car trouble on a camping trip again—but if I do, I know exactly where I’m going.
Highly, highly recommend!