HCA Florida Gulf Coast Hospital Emergency Room - Panama City (FL)

1 /5 Jessica G: Where do I even start…. Took my 1 year old in, no wait time. Was immediately brought back then IGNORED there after. (And the bed was disgusting, photos attached) After unnecessary covid/flu test, they wanted a urine test, okay. They handed me cup, A CUP? You expected a 1 year old to pee in a cup??? I brought up this concern and was told by the provider “Well we can do a catheter if you want but I would suggest you leave and check with pediatrician tommorow”…wow. So we decided to leave. 45 minutes later, waiting for discharge papers, a nurse brought a perfect toilet device but was way too late. An additional 20 minutes later, I went to the nurses station to ask about discharge papers and they were laughing and talking it up, even looked at me and completely ignored me. So I rudely yelled “don’t mind me, keep on talking!!” And we left without signing discharge papers. We spent over 4 hours there, very disappointing.

1 /5 Lana Leonard: When they finally put me in a room in the ER I could hear the staff talking about me. And it was all negative. These people have no right to be discussing people‘s healthcare or what goes on when they come in to that hospital. How rude and inconsiderate you need to tell them to back off because they’re gonna get sued eventually and this is bullshit on their part. I think it’s disgraceful and the people that do it should be fired. These are people’s livelihoods that they’re talking about. Put it this way your staff sure know how to make a girl feel special when she comes into the ER.

1 /5 meagan poole: THE WORST! took my ONE YEAR OLD in for hives on her legs covering her front and back side of her legs. we sat from 11:50PM til 1AM. at 12:40AM they seen her IN THE WAITING ROOM! they legit had us just sitting there thinking these hives were gonna go away so they could get us out faster. wrong the hives never went away and they were getting a bit bigger. he said it was nothing since it was only on her legs. never cared to run test or do anything. so unprofessional. i’ll never recommend this hospital!

1 /5 Orion Brown: Courtney was the absolute best. She made me feel comfortable and actually helped. She was a ray of sunshine while I was scared and in pain. Gave me recommendations on what I should do that were actually helpful. However, while in my room I could hear an older man loudly reading my chart making fun of it for the whole ER to hear. Then the worst bit of it, there was an old lady with short black hair who was absolutely horrible. I was in screaming unbearable pain from my period. I was throwing up it was so bad. My periods have always been bad but this one woke me up and was consistently a 10 on the pain scale from 3 in the morning till the moment I came in to the ER. Only after I was given medication did the pain finally subside. She had the AUDACITY to come into my room and say “You just gotta learn to deal with it, it’s part of being a woman”. I am 20 years old, I am well aware what a normal period is like. I don’t need some old lady invalidating my pain and saying that this debilitating pain is just something I need to get over when I am already feeling bad enough to be at the ER. I know my body and what is not normal for it. Someone without empathy should not be in healthcare.

1 /5 TANYA ALVAREZ: I would say, this will be my first time going to this emergency room. Personally took my parent with a severe pain, she got registered with the paramedics. Even explained with the RN what is going on, made the routine ct scan, and blood work. In between both took an hour each. But still yet, spent 5 hours in the emergency room and never saw the doctor. The excuse from the nurse who also was the worse nurse ever, will quote, unless you are dying will be seen. How on earth would the health professionals see an elderly in pain and not take care with love and care? Last but not least, requested the results of the procedures and denied instantly, and to also said that was only one doctor to the whole emergency room???? How on earth can only one doctor take care of the whole emergency room department??? I will not take my parent there or even Myself! I want explanation and also the results out off from Friday.