Glitz Nail Bar & Spa - Pensacola (FL)

5 /5 Amanda Fansler: I have never felt more welcome and heard at a nail salon. Angelique listened and executed exactly what I asked for. I will definitely be back. Thank you for the amazing experience!

5 /5 Ashley Mitchell: I very rarely write reviews on the first go round, but my experience here was UNMATCHED. I have gotten my nails done for 10+ years and have tried it all acrylic, dip, gel, etc., but no one who ever truly cared about the health and wellness of my nails. I booked with Angelique & before even starting anything she asked me about my nail habits to determine the best manicure possible. I’m a habitual nail biter who is rough on her hands, and I learned more in my one appointment about nail care than I ever have in 10+ years of nail appointments. She talked through every single step that she was doing to make sure that I was informed and also checked in on me to make sure I wasn’t burning or uncomfortable. She guided me through picking color, shape, and length, but ultimately left it up to me, so I felt like I could make corrections without that salon guilt (iykyk) Lastly, everyone in the salon made me feel so comfortable and not just awkward small talk. You would’ve thought I’d had been going for years! I am looking forward to my next appointment already. (Before & After! PS I know these nails are short, but that was completely my choice as I have fast nail growth so I always like to go a little shorter) Anyway, if you struggling finding nail techs who listen and you can trust try out Glitz!!!

5 /5 Keisha McIntyre: I have been a customer at Glitz Nail Bar & Spa for quite some time now and I can HONESTLY say this has been the absolutely best customer service experience I have ever experienced! Starting with the owner and on down to the staff. If anyone has an issue with the owner or any staff members, then you really should look in the mirror because these ladies are AMAZING!

1 /5 Destinee Harris: My experience with Taylor, the owner, has been deeply disappointing and unprofessional. Her communication skills are severely lacking, and I have often felt disrespected and treated as if I were a child. The salon itself is cramped and uncomfortable, and Ive noticed that she frequently rearranges chairs and desks to ensure that my clients have nowhere to sit when they visit. Despite my ongoing politeness and respect towards her, I have not received the same courtesy in return. Taylor has carelessly discarded my tools without my consent and has dismissed my vibrant energy as “pushy.” She has also attempted to dictate my pricing strategy, arguing that my nail specials compete with other technicians, including herself. Additionally, Taylor often rummages through my belongings that I have not made publicly accessible. When I have attempted to engage in constructive conversations to clarify these issues, she has insisted that she isn’t “arguing” with me, yet she remains dismissive. Her communication is inconsistent—she ignores my calls but expresses frustration when I take time to respond to her texts. I have consistently sensed a bias against me; her interactions with other technicians are marked by warmth and joy, in stark contrast to her treatment of me. Throughout my time in the salon, Ive always maintained a respectful demeanor, yet I have felt unwelcome since before I even moved into the booth. Overall, my experience has left me feeling marginalized and unsupported. When the contract was terminated, she attempted to unlawfully take my belongings by insisting that I had seven business days, until 5:30 PM, to retrieve my items. However, the contract explicitly stated that I only had 48 hours to collect my things, after which they would be considered abandoned and become hers. To prevent me from accessing my property, she deactivated my entry code to the shop. It’s important to note that Florida law mandates technicians must have 24-hour access to their belongings unless the contract is in default, and we possess all of our items.