Deuk Spine Institute - Melbourne (FL)

Stephanie Townshend Lemos Dr. Balaji and team is the best! He literally saved both myself and my husband’s life by being persistent in finding the cause of our health problem. There isn’t a better doctor in our opinion. Follow his instructions and you will find the root cause of any ailment you may have. We love you!!!!

Flo Paton This Urgent Care is one of the most personable medical places I have walked into. All of the staff was welcoming and so obliging. Ms Williams was kind and knowledgeable. They are such an asset to this establishment. Thank you so much for your help!

Taylor Colvard I had a seizure with my son in the car and flipped into a ditch long story short. I had another seizure a while in there and they took amazing care of me and then when I ran out of my medication and had to go back Doctor who was there the first time when we were there again to get more seizure medication and they were so quick to help me get more I am forever greatful that the ambulance took me to this hospital and not Holmes considering I was treated with nothing but dignity and respect during my whole time there and anytime I’ve been to Homes regional I’ve been treated like I was an alien and on top of that homes regional as a reason my mom is not alive anymore so I recommend 100 out of 10, thank y’all again for everything.

D. R. The facility is good and my doctor is great unfortunately their call center; patients need to use to communicate is absolutely horrendous. It is indictivite of the problem with the medical industry and a step back from personal medical care. As much as I like my doctor I despise their terrible call center customer service and Im looking for other options. This call center always has phone issues, rarely follows through with call backs, is so uninformed its laughable, and has no sense of urgency. I did one time get a normal person on the phone who was actually good but that was one time out of dozens. Who ever instituted this call center should have their hell composed of daily conversations with this call center for every task they need done. Part 2: I called every day from Wed to Monday to get my prescription sent to a new pharmacy because every pharmacy is out of the medication I need. I found 1 pharmacy out of 30 that I called so I asked health first to expedite the prescription transfer and its been 6 days and they still havent completed it. They told me it was escalated on every single call but I guess we have a different definition of "escalate." My definition would be "make it a priority and act with some type of urgency". Health Firsts definition is let the patient call back for 5 days and pretend to send over the request but really misplace it and say that our policy is 24 to 72 hrs for change of pharmacy requests. Just glad the medication wasnt for a life threatening illness. This was the last time for me. Im done with health first. Im going to need therapist just to deal with their custom service center.

Pam Etemesi Starting from the front staff at the desk to check in the patients, to the MA and NP just great staff! They listened to my concerns, addressed my concerns in a timely, and professional manner. I went in with my toddler son (well mannered) and the staff made him feel welcomed. He asked the following day if I needed to go see the doctor and I replied Im good (guess the lollipop gesture he appreciated). THANK YOU to the wonderful staff. Im glad my friend recommended I give your office a shot. Ill keep you in mind for future medical needs that require expedited service!

Gabriel Berroa Friendly and professional.

Lorri Vetrano I wasn’t sure what I was going to do after my primary physician went to another practice, however I am very glad that I stayed to see the new doctor, Dr. Rankin. She is very thorough, warm & compassionate. She takes her patients seriously & explains everything in a manner I am able to understand. Dr. Rankin has also been one of my biggest cheerleaders. Sheena is also great & always follows up promptly when responding to questions & providing test results. We have also seen Lori who is a great Nurse Practitioner. Lori is also very caring & warm and always takes great care of us! Thank you to you all!

Anthony Polizzi The care that I have received from De La Cruz and all the staff at the Evans Center is always Phenomenal and Fantastic. My wife and I both have De La Cruz as our primary care and we are truly blessed to have her and All the staff in our lives. Thank You, and God Bless You All Always... Tony Polizzi.....

Kristy When I called to make an appointment they answered right away and the woman that answered was very nice. She took my concerns seriously and made sure that I got into see someone in a timely manner. When I went in there was a scheduling conflict, but they worked that out and made sure that I could be seen that day. They went through all of the paperwork with me and it was quick and easy. My appointment was great. They don’t rush you in and out, they actually take the time to make sure that everything is done properly. You can tell that they genuinely care about you and your well-being. The staff, the nurses and the Doctor were all amazing. Thankyou for treating me so well and making sure I was taken care of. I will be returning consistently for future appointments and it’s good to know they care.

vlog World Ruthies “SC” This hospital is so amazing and I’m so thankful for them helping out my dear senior friend who is going through many transitions in her body. They were able to test out to see exactly what was wrong with her. They found out that she had to 3 -infections and she almost lost her life. She’s currently on life-support and they were able to stand by her side And so she will stabilize. Thank you so much for your efforts. Way you guys truly cared for her and stood by her and make sure she got the best care one by one. Everyone was very polite and made sure she was able to breathe again. Some people have special gifts to work in a place of trauma. I’m happy God chose you guys.