Collier Urgent Care - Park Shore - Naples (FL)

2 /5 Martin Fallenstedt: Urgent care is the one and only way to be seen by a physician! For more modest health issues an appointment should be scheduled with your primary physician. This appointment is usually 2 months from the time you call. Then sometime along the line the physician leaves and you have to schedule a new appointment with the new physician. Then the physician has some private issue that prevents him/her from working that day and another new appointment has to be scheduled 2 month down the line. By the time you get to see a physician you are either cured by some other means or dead.

3 /5 The Stella Project: he doctors are ABSOLUTELY amazing, like stitch my finger back together through my nail kind of good, they always treats my little one with respect and dignity….. The two missing stars are because the front desk is nearly impossible to communicate with and extremely rude. We had a mixup with our insurance, and I was trying to explain what was going on and they just were so callous, cold, and argumentative…. The insurance mix up was not on our end btw. I gave them a second chance because the doctors are so incredible. I don’t think I’ll be returning here. It’s super sad because we really really love the doctors.

5 /5 Karen Hessefort: Needed quick care today so we could continue on with our vacation uninterrupted. Stopped here, taking a chance that it would be quick. Excellent service from everyone! The front desk gal was great, along with the nurse tech and Doctor! We were in and out within 1/2 hour! Also they had the antibiotic on site for purchase as well which was a big time saver and no hassle at all! They also accepted our health insurance! Great place!

1 /5 Mary Maurais: DO NOT go here if you are a new patient. The Collier Urgent Care located on US 41 Park Shore. They charged a $500.00 new patient fee on a Workers Comp visit. That is an obscene amount, a total money grab. The injured worker did have his WC Claim paperwork. Workers Comp declined to pay the extortion fee charged. The employee is being billed for the $500.00.

1 /5 Valeria Camarillo: Extremely unprofessional. It’s all very rushed. Doctor was condescending and had no sympathy for my case. She asked if I was ready to close my case. However, due to the gravity of what occurred and for my peace of mind. I wanted to get lab work and exams to ensure my health is fine. Not to just be told verbally I’m fine. They had no prior knowledge of the type of case. So just to be told I was fine verbally was not enough. I am being referred somewhere else. I definitely don’t recommend this place. Better places available with better customer service. Queue the we’re sorry to hear your experience, please reach out to us. Blah blah blah.