2 /5 KIT: Could improve on customer service. Also definitely not worth the price. $32 for a gel polish change with no pedicure is really expensive for this area. I’ve gone to many other salons and have never paid that much to just get the color changed. The tech I had was very impatient with me picking the color. She kept bothering me to select one and she wasn’t even to the point of painting my nails yet. I am also very shocked they do not offer the OPI polishes in gel. Very disappointed.
2 /5 SB: I came in for an acrylic soak off and manicure. I was passed through 3 people during my services. The soak off was not done completely, so there is still a layer of acrylic on my nails. The manicure was rushed, missing steps, and my cuticles were done incorrectly leaving me with hangnails on every finger. Very disappointing and not worth the money.
2 /5 Janerica Prim: I went in for a mani/pedi. Very professional and great customer service!!! Van did my pedi gel polish, such an amazing job, she was very polite. Andy did my dip powder mani with a chrome powder coating, and sad to say that I was disappointed… It seemed as if he was rushing through from start to finish.. I have little bubbles and lumps on certain nails.. he used his actual finger to smear the chrome on each nail… I will not be returning…
5 /5 Heather Dyer: Kim does an amazing job! I highly recommend her. She really takes time to get your nails looking so put together and fabulous. She gives excellent recommendations on color, glitter, style, and chrome. I have tried a lot of places around Pensacola, and Kim is my now go-to. She’s worth every penny!
5 /5 Ashley Ernesto: I had my nails done here by Van , she’s absolutely wonderful and sooo sweet.
- she doesn’t lay the polish too thick and properly cuts cuticles .
-she takes her time and really makes you feel like you’re getting your moneys worth for the service .
The facility is clean well maintained .
Highly recommend:)
Leila Tatum I love this place! The layout is well done. It has an upscale feel to the place. The staff are all very friendly. The place is super clean. They’ve taken a lot of sensible measures due to the pandemic. My favorite tech is Len. She is conscientious and detailed when doing my pedicures and she does an amazing job on my eyebrows! I can’t say enough positive things about this place.
Jennifer Bouchard Ms Katy was fabulous. Professional work and my feet feel soft and pretty again. Clean and relaxing environment. Didnt hurt that she was also very nice. I will definitely go back and highly recommend!
Melissa Korel Natalia is a true artist! I’ve been seeing Natalia for about a year now and am constantly getting compliments on my nails. I appreciate her meticulous approach and how detail oriented she is. Natalia has also started doing my 16 year old daughter’s nails and she is super happy with her nails as well! They last well over a month and look just as good as the day she did them. Natalia is professional, her space is clean and organized and she is about her business (which I can appreciate). She takes her craft seriously and it shows in her work. Thanks Natalia for another lovely set of nails!
Jess Hatton Amazing place to go with the best people! Always a pleasure coming to get my nails done here. My nails always come out exactly the way I want.
Alexis Tapia The service was good. I had a guy who was very nice, extremely quiet but he took his time doing my mani & pedi.
The decor is very modern and nice. It appears very clean but it’s also new.
It was quiet and they had music playing softly. I thoroughly enjoyed a massage with the chair.
The manager/owner talked a little took much while I preferred to relax. She was friendly though. I noticed that she was over the workers shoulders and kept watching every thing they did which would bother me if I were an employee and I wouldn’t feel I was trusted to adequately do my job and as a customer it made me uncomfortable too.
Erica Cassidy I’ve always loved this place for my mani/pedi! My nail tech Kathy does my nails perfect every time, every shape I’ve got, she’s done excellent and she goes the extra mile for me and I love her for that! She isn’t too rough on messaging the legs when I get my pedi, always makes sure I’m comfortable and my water is perfect. She could almost put me to sleep. Never been rough, never grew a fungus under any nails. The other employees even when they’re walking around they still will acknowledge clients and give a hello or how are you! Pricing is reasonable!
Austin Whitehead The best Nail Salon in the panhandle! The salon was clean, relaxing, and beautifully decorated — such a peaceful vibe. The staff was so friendly and welcoming, and they really took their time to make sure everything was done with care.
Marcella Browning Beth did my nails and she did amazing! She was so friendly and fun to talk to. She was quick but cared for my nails and made sure to do a great job.