Stori Henderson I recently visited North Okaloosa Medical Center and had a mostly positive experience, despite a few minor issues. From the moment I arrived, I was greeted with kindness and professionalism by most of the staff. The physician, nurses, ER Tech, and radiology team were all wonderful. They were attentive, compassionate, and made sure I was informed every step of the way. My diagnosis wasn’t the best, but the care I received made a difficult situation much more bearable.
One area that could use improvement was the nurse in triage, who seemed a bit irritated. Her demeanor wasn’t as welcoming as the rest of the staff, which was a bit off-putting, especially at the beginning of the visit. However, this was a small hiccup in an otherwise positive experience.
I was also disappointed that the vending machines weren’t functioning properly, but ER Tech Joseph went above and beyond by bringing my spouse and daughter cold bottles of water, which was a kind and thoughtful gesture.
A special thank you to Katie, Bill, Callie and Maria for the compassionate care you provided. Your kindness didn’t go unnoticed, and you truly made me feel like I was in good hands. Thank you for caring with your hearts – it made all the difference in my visit.
4 /5
Steven Johnston I recently had an exceptional experience at North Okaloosa Medical Center, and I felt compelled to share just how professional, comforting, and helpful the staff were. From the moment I walked through the doors, I was greeted with warmth and kindness. The reception staff were efficient and welcoming, which immediately put me at ease.
Throughout my visit, every staff member I interacted with demonstrated a high level of professionalism and care. The nurses were not only skilled and knowledgeable, but also showed genuine compassion and concern for my well-being. They took the time to explain procedures and answer all of my questions, ensuring I felt comfortable and informed every step of the way.
The doctors at North Okaloosa Medical Center were equally impressive. Their expertise was evident, and their reassuring demeanor made a potentially stressful situation much more manageable. They provided clear and thorough explanations of my treatment options, allowing me to make well-informed decisions about my care.
Overall, my experience at North Okaloosa Medical Center was outstanding. The entire team—from reception to nursing staff and doctors—worked together seamlessly to provide top-notch medical care. I highly recommend North Okaloosa Medical Center to anyone in need of medical services. Their professionalism, comfort, and helpfulness truly set them apart.
5 /5