Ron Wrobel I had a routine check-up here last week, and while the doctor seemed fine, the follow-up experience has been frustrating beyond belief. After my appointment, the nurse was supposed to handle refills for my routine Type 2 diabetes medications. However, when I went to the pharmacy, three prescriptions were missing, and one was for the wrong medication.
Trying to fix this has been a nightmare—every call to the office means waiting on hold for 15+ minutes, only to be transferred and put on hold again. When I finally got someone on the line, they seemed eager to pass me off rather than actually solve the issue. A simple prescription refill shouldn’t require this much effort.
If you need reliable, responsive follow-up care, I’d think twice before coming here.
1 /5
Agony305 New to the area, and I called to schedule an appointment. I started the conversation stating that Ive had a sore throat for almost a week. I asked about a same day appointment and was told nothing was available. I asked for the soonest appointment. I was asked if I had a preference for a doctor. I mentioned it didnt matter because I was new and had no preference. I was told July. Obviously, this person felt that I could stay sick until then. I understand if July was the soonest, but the way its positioned was my issue. Long story short, if youre sick and need to see a doctor, apparently, this isnt the place to go.
1 /5