Truist - Palm Bay (FL)

Josiah M SCCU has the most and highest fees of any credit union I have worked with. They also combine this with generally bad customer service. They do tend to have decent rates but not any better than Launch FCU who have much lower transaction fees and much better customer service.

Kevin Delong Shannon and Claire are always so helpful and sweet! Anytime I come in asking about rates on certificate, they are both quick to assist. Shannon often helps me with information on current rates while Claire assisted me with a new savings with a higher rate. I appreciate these ladies and the Palm Bay branch as a whole!

Rhonda Babcock and Palm Bay Road location: The people that work here are very nice. My ONLY complaint for this location is the ATM service. Many of us rely on the convenience of the ATM as we cant get to the bank during their regular operating hours, thats why ATM function is so vitally important for alot of us. I rely ALOT on the "deposit" function. Cant use it 80% of the time though if you get off later from your job. I had a conversation with one of the associates over the phone because it was very frustrating for me after numerous TRIPS trying to make a deposit later in the day. She stated that its because of businesses that do many night deposit "drops" which in turn, shuts down the "cash deposit function". It only allows "check" deposits at this point. One positive about their ATM function is (when its accessible), you can take out quite a bit of money in one transaction and the Lobby opens up for several hours on Saturday.