Financial Cornerstone Group - Palm Bay (FL)

Jen Aguilar Popped in yesterday because we needed something notarized. We bank online and havent used the lobby in years. Greeted quickly and very politely, but then had to wait over 30 min for 1 stamp because we watched the only notary in the building take a new client to set up a new acct. Everyone knew we were there for 1 stamp. Our interaction with her was very pleasant, but literally 2 min. Manager directing clients had a man who only spoke Portuguese come in- he was determined to get him to leave several times by giving him a card with a phone number to call. The man dug his heals in and used a translator app. All he needed was help logging into a new devise and eventually figured it out. Great staff for the most part! Could use some common sense in directive traffic with only 1 notary on staff. And be kind to those who just need an extra minute of your time.

Thatgaltash This is the worst bank I have ever been to! I honestly called corporate before even walking out the door. George Wooten the branch “manager” needs to go home and never return. Seriously quit your job if you hate it so much cause you are the most miserable person to act the way you do. You don’t value your customers to give them one once of courtesy. He mocked me to my face and told me fine! I’ll help you since you were here first…Just the amount of scoffing and intentional disrespect is unacceptable!! This is the second incident with the men at Bank of America on Babcock! How do you even have a management title with that pompous arrogant nasty personality? This is enough to make me close my account and never come here again. DO NOT TAKE YOUR BUSINESS HERE!

Mandy Lynn I stopped by the bank yesterday and tried to use the ATM, but it wasn’t working—and there was no sign saying it was out of order. I went through all the steps, waited forever to get my card back, and then finally got a message on the screen saying it wasn’t dispensing cash. Super frustrating. A simple “out of order” sign could’ve saved me (and probably others) a lot of time. Since the ATM didn’t work, I had to go inside. I do like this bank because it’s close to home and the staff is always nice when I go in, but they’re seriously understaffed. There was only one teller working both the front desk and the drive-thru, which doesn’t seem fair to her or the customers.

Josiah M SCCU has the most and highest fees of any credit union I have worked with. They also combine this with generally bad customer service. They do tend to have decent rates but not any better than Launch FCU who have much lower transaction fees and much better customer service.

Christie Grefkowicz I went and got something notarized stupid me forgot the paper I was notarizing at home so they went to the trouble of me sending it to them and then printing it out. They had me in and out super fast thanks guys!