David Yurman
Larry Neely Today, I went in to speak about an issue and pickup a repaired item. I spoke to a staff member who told me that my sales associate Denise was finishing up. She asked what it was about and I stated I need to speak to her about an issue I was upset about. Not only did she help me ( I didnt get her name) but Thorpe the security guard asked to help and even contacted Kim the manager for me. I did speak with Kim for quite a while, who listened and addressed my concerns. Kim, Denise and Thorpe are fantastic. Denise has helped my wife and I for years. Kim went way up and beyond to remedy the situation but most of all took the time to listen and validate my concerns. David Yurman has some great employees here. Kim has a great staff and you should definitely buy your David Yurman pieces here.