Bank of America (with Drive-thru ATM) - Palm Bay (FL)

Sarah Prince Jennifer and Tommy are very knowledgeable, efficient, respectful, helpful, and personable. I appreciate that they are straightforward and clear with loan details. I am impressed with their quick and accurate execution of work and their elevated troubleshooting skillset. I love their conquer-the-day attitude and energy which creates a positive and comfortable vibe in their office setting. Thanks for your help Jennifer and Tommy!

Mandy Lynn I stopped by the bank yesterday and tried to use the ATM, but it wasn’t working—and there was no sign saying it was out of order. I went through all the steps, waited forever to get my card back, and then finally got a message on the screen saying it wasn’t dispensing cash. Super frustrating. A simple “out of order” sign could’ve saved me (and probably others) a lot of time. Since the ATM didn’t work, I had to go inside. I do like this bank because it’s close to home and the staff is always nice when I go in, but they’re seriously understaffed. There was only one teller working both the front desk and the drive-thru, which doesn’t seem fair to her or the customers.

Josiah M SCCU has the most and highest fees of any credit union I have worked with. They also combine this with generally bad customer service. They do tend to have decent rates but not any better than Launch FCU who have much lower transaction fees and much better customer service.

Rhonda Babcock and Palm Bay Road location: The people that work here are very nice. My ONLY complaint for this location is the ATM service. Many of us rely on the convenience of the ATM as we cant get to the bank during their regular operating hours, thats why ATM function is so vitally important for alot of us. I rely ALOT on the "deposit" function. Cant use it 80% of the time though if you get off later from your job. I had a conversation with one of the associates over the phone because it was very frustrating for me after numerous TRIPS trying to make a deposit later in the day. She stated that its because of businesses that do many night deposit "drops" which in turn, shuts down the "cash deposit function". It only allows "check" deposits at this point. One positive about their ATM function is (when its accessible), you can take out quite a bit of money in one transaction and the Lobby opens up for several hours on Saturday.

Justin Moorehead I was amazed at how fast the approval was. Great service. Thanks Speed Loans!

Wade Gillespie Kaori gave us great information, explained everything very clearly. We feel very confident, going forward with her helping us with our financial future.