Community Credit Union of Florida-Palm Bay - Melbourne (FL)

2 /5 L Henry: I would not bank with this bank especially if you are skin of color. When I first opened my account they pulled a hard credit report against my credit just to open the account. Its showing against me as a hard inquiry. I came in to open 3 accounts had my cashiers checks with a descent amount for each account. I was with them for about 7 months until I asked for a loan, even though large amount of money was in my accounts and there was a business account opened as well. I was told they would not give the requested amount even though my credit score is and at that time over 800+. I have my car loan with them and evertime, I pay a principal payment they take part for intrest. When I contact customer service for correction they would tell me its been corrected only to find out they add 115.00 dollars to my loan balance. Now, when I look at my savings account they have made transactions against my account that I never made. I have since moved all funds and transferred it to Space Coast Credit union. I called and inquired about a another loan at a later time just getting information about it. I was told it would take 30days to do the process. I reached out to Space Coast credit union and was given the loan and process completed in 3days. This is why Space Coast credit union has my business.

5 /5 Gary Martin: The manager, Shauna, helped me (and has in the past). She is awesome. Very friendly, likeable, helpful and has a big smile. Have had some issues in the past with this branch but all is good now.

5 /5 Edna Johnson: I Love this bank!! I have been banking here for almost 40 years. Whenever I had a problem with anything it was always resolved. The service Representative Katrina Hancock is awesome. She will take time to handle your banking needs. Thank you so much CCU.

1 /5 Stephanie Walker: Lol joke of a bank. Their card systems went down and I understood and waited patiently. Once I spoke to someone after a few weeks, I was told my account was up to date and should be good to go. Nope, they took $400 out of my account without warning. I complained at this point and finally got some of my overdraft fees waived. I had used their QCash loan system to put me back in good standing. I go to deposit cash to make a payment on my QCash loan from them and kept getting my cash returned. Called to find out my card had been turned off without warning. I didn’t turn it off and they couldn’t tell me who did or why. Such a joke. Glad I’m moving my funds somewhere more competent.

5 /5 Lynda LePage: Best bank! I have always had excellent service with them. This is my bank for life. Thank you CCU for everything that you have done for me