West Ventura Medical Clinic - Ventura (CA)

5 /5 Amber Butcher: I have received the best medical care. Dr. Powell is absolutely amazing and truly cares for the well-being of his patients. He takes the time to listen and get to know the patient so that he can fully help them. I appreciate him and his staff so much. Five stars just is not enough! I would give them a 10/10!

2 /5 Patricia Lovato: My son should have started physical therapy three weeks ago but no one in the office can seem to handle the paperwork. I just called again and they lost the order. This is the same order they forgot to put in three weeks ago. The worst part of THEY made me feel like a horrible mom because my son hadn’t started PT. Then the nurse came back in very sheepish and said oh haha we didn’t put the order in. We will call within a week with his appointment. It’s been ten days. Orders are lost again. Still no appointment This place needs help

5 /5 Deanne Fontanel: I had a great visit today. The front desk staff made scheduling and check-in easy. Dr. Robin Q is an incredible FNP who took the time to listen and provide exceptional care. I truly appreciate this team!

2 /5 Judith Wald: Been waiting in a room for more than thirty minutes in a patient room with no sign of doctor. Appointment was for 2pm its 2:38 Im going to have to leave without service. I wonder if they are going to try and bill for this time.

1 /5 Andres Hernandez: Do not recieve care here. If I could rate zero I would. While the doctors are okay, supporting staff and the office can improve a lot with their customer care and thoroughness. They will make repetitive errors even while on the phone with you, which leads me to believe they overlook available dates for appointments and confuse patient records etc. Doctors are terrible at responding on the patient portal and wont even acknowledge you. If you want a real relationship with your provider this is not the place. Looking for an appointment asap? That will be at least a month and a half out so youll have to go to urgent care and spend an arm and a leg. Been coming here annually since 2016 but its been a year since Ive stopped by for a checkup and now theyre saying Im a new patient? Its a nightmare here and its been a pretty consistent story for everyone else I know that goes here too. Do not come here especially if youre LGBT or a racial minority. They are NOT thorough and will not order the correct blood-work or labs to meet your specific needs. I had a traumatic experience with the older lead male phlebotomist who told me he wanted to ram through me and a crowd of protestor with his truck all because I was wearing a Bernie shirt and vials of blood were leaving my body. Barely made an effort to keep me awake and call for help when I was fainting from anxiety and had a low-key panic attack because of the things he was saying to me, unprovoked. Furthermore, I emailed the clinic and management many times and never recieved a word back and tried scheduling me with this specific person multiple times after I made it clear what had happened. A pregnant friend of mine who is also Mexican was made to feel judged and uncomfortable when she went in for a blood-draw from the same person. If you care about your sanity and your time do yourself a favor and go recieve care elsewhere. They do not care about us or care to work around the obstacles that get in the way them providing better care!

5 /5 Deanne Fontanel: I had a great visit today. The front desk staff made scheduling and check-in easy. Dr. Robin Q is an incredible FNP who took the time to listen and provide exceptional care. I truly appreciate this team!

2 /5 Patricia Lovato: My son should have started physical therapy three weeks ago but no one in the office can seem to handle the paperwork. I just called again and they lost the order. This is the same order they forgot to put in three weeks ago. The worst part of THEY made me feel like a horrible mom because my son hadn’t started PT. Then the nurse came back in very sheepish and said oh haha we didn’t put the order in. We will call within a week with his appointment. It’s been ten days. Orders are lost again. Still no appointment This place needs help

5 /5 Amber Butcher: I have received the best medical care. Dr. Powell is absolutely amazing and truly cares for the well-being of his patients. He takes the time to listen and get to know the patient so that he can fully help them. I appreciate him and his staff so much. Five stars just is not enough! I would give them a 10/10!

1 /5 Andres Hernandez: Do not recieve care here. If I could rate zero I would. While the doctors are okay, supporting staff and the office can improve a lot with their customer care and thoroughness. They will make repetitive errors even while on the phone with you, which leads me to believe they overlook available dates for appointments and confuse patient records etc. Doctors are terrible at responding on the patient portal and wont even acknowledge you. If you want a real relationship with your provider this is not the place. Looking for an appointment asap? That will be at least a month and a half out so youll have to go to urgent care and spend an arm and a leg. Been coming here annually since 2016 but its been a year since Ive stopped by for a checkup and now theyre saying Im a new patient? Its a nightmare here and its been a pretty consistent story for everyone else I know that goes here too. Do not come here especially if youre LGBT or a racial minority. They are NOT thorough and will not order the correct blood-work or labs to meet your specific needs. I had a traumatic experience with the older lead male phlebotomist who told me he wanted to ram through me and a crowd of protestor with his truck all because I was wearing a Bernie shirt and vials of blood were leaving my body. Barely made an effort to keep me awake and call for help when I was fainting from anxiety and had a low-key panic attack because of the things he was saying to me, unprovoked. Furthermore, I emailed the clinic and management many times and never recieved a word back and tried scheduling me with this specific person multiple times after I made it clear what had happened. A pregnant friend of mine who is also Mexican was made to feel judged and uncomfortable when she went in for a blood-draw from the same person. If you care about your sanity and your time do yourself a favor and go recieve care elsewhere. They do not care about us or care to work around the obstacles that get in the way them providing better care!

2 /5 Judith Wald: Been waiting in a room for more than thirty minutes in a patient room with no sign of doctor. Appointment was for 2pm its 2:38 Im going to have to leave without service. I wonder if they are going to try and bill for this time.