Washington Clinic / Warm Springs - Fremont (CA)

1 /5 M. Kate (NightGoddessy): 5 months to get a new patient appointment. No waitlists maintained, I asked. I wait, finally get in and all that I get is being sent out to Quest for bloodwork, referred to gyno to setup routine appt setup and told to setup a separate annual physical appointment, drumroll: earliest available is 4 months out. So excuse me, what exactly did I wait 5 months for in the first place??? For an appointment that’s even shorter than one made for an actual issue, during which I’m not even looked at, only asked if I have any pressing concerns? No I don’t have any right now, all that was addressed through urgent care when it was pressing, since you know, it’s been 5 months since I set this appt up. What a waste of everyone’s time (hey this could have been an EMAIL), and I wonder what EXACTLY I will be paying for when it comes to THIS appointment. No one made clear through this whole process that this would be absolutely useless. I have ALWAYS gotten a physical when being established as a new patient at all previous practices. “Preventive care” is a sham. It’s no wonder I have been having to opt for urgent care ONLY for the last 5+ years outside of having the luxury of on site medical through previous job. Ugh! US, and maybe Bay Area in particular, medical business (I won’t call it a system because it’s anything but) is a bloodsucking money grabbing machine that would rather see you get as sick as possible and die and charge $$$$ anyway. That said everyone at this office is perfectly nice, though utterly unhelpful in bringing clarity to anything or setting any expectations. Washington Township Medical Foundation is a failure of a business, and, side note, they have a bunch of doctors on their website who aren’t even part of their organization as I found while booking a specialist.

5 /5 Gricelda Hernandez LMT: Chung-Kuang Lin MD was very attentive and respectful during my first visit as a new patient, front office administrator and medical assistant were also kind and caring. Thank you for your excellence to customer service.

2 /5 J Bollo: Just like all the other hospitals in the region overpriced and not very cordial or welcoming. I would love to feel like I will be in better shape than when I enter any clinic. Its a division of the washington hospital in an overly congested area of the bay.

5 /5 Gricelda Hernandez LMT: Chung-Kuang Lin MD was very attentive and respectful during my first visit as a new patient, front office administrator and medical assistant were also kind and caring. Thank you for your excellence to customer service.

1 /5 M. Kate (NightGoddessy): 5 months to get a new patient appointment. No waitlists maintained, I asked. I wait, finally get in and all that I get is being sent out to Quest for bloodwork, referred to gyno to setup routine appt setup and told to setup a separate annual physical appointment, drumroll: earliest available is 4 months out. So excuse me, what exactly did I wait 5 months for in the first place??? For an appointment that’s even shorter than one made for an actual issue, during which I’m not even looked at, only asked if I have any pressing concerns? No I don’t have any right now, all that was addressed through urgent care when it was pressing, since you know, it’s been 5 months since I set this appt up. What a waste of everyone’s time (hey this could have been an EMAIL), and I wonder what EXACTLY I will be paying for when it comes to THIS appointment. No one made clear through this whole process that this would be absolutely useless. I have ALWAYS gotten a physical when being established as a new patient at all previous practices. “Preventive care” is a sham. It’s no wonder I have been having to opt for urgent care ONLY for the last 5+ years outside of having the luxury of on site medical through previous job. Ugh! US, and maybe Bay Area in particular, medical business (I won’t call it a system because it’s anything but) is a bloodsucking money grabbing machine that would rather see you get as sick as possible and die and charge $$$$ anyway. That said everyone at this office is perfectly nice, though utterly unhelpful in bringing clarity to anything or setting any expectations. Washington Township Medical Foundation is a failure of a business, and, side note, they have a bunch of doctors on their website who aren’t even part of their organization as I found while booking a specialist.

2 /5 J Bollo: Just like all the other hospitals in the region overpriced and not very cordial or welcoming. I would love to feel like I will be in better shape than when I enter any clinic. Its a division of the washington hospital in an overly congested area of the bay.