1 /5 Malia Nishimura: Disappointed. Had an appointment at 3pm. Was not seen until 4:10pm. When I asked how much longer, the woman helping my friend ignored me. I selected the color I wanted for gel nails. The outcome was nothing like the "model" I asked if it will look like the model and the woman said yes. Halfway through when it was not looking like the model, she added another color, then the glitter back on top. Now my nails are uneven and do not look close to the same at all. In addition the gel is so thick, it looks like my thumb had an extra nail on it! asked her to fix it, she filed it a little then added more. Very upset that my nails look like this for the holidays. Will need to get them done again elsewhere tomorrow. They did not apologize and still charged my full amount. I didnt leave until 5pm for a simple service. If they werent available at the time of our appointment, dont tell us to come at 3! Also, if the models of gel nails are not going to look that way when applied(unless you use 10 coats) please dont allow me to select it!
