1 /5 Emily Khoury: I never write reviews, but I am feeling a little taken advantage of by TMS Auto. I had taken my car in to get new brake pads about 3 months ago. After I dropped my car off, I remembered that I had a light that was out. The gentleman on the phone told me that they had already fixed it. I thought, Wow how nice. When I went to pick up my car, he charged me for the light to be replaced which rubbed me the wrong way because they had already done this without my approval, but since I had called them to repair this anyway, I just paid for the service. My real issue is that they told me that my rear brake pads didnt need to be changed yet and that I should come back after my next oil change in about 5-6,000 miles. Again, I though, Wow how nice. I have since driven that 5-6,000 miles and took my car into another shop since I am currently out of town. This new shop told me that I still have about 15,000 miles left on my rear brake pads. I dont appreciate feigned honesty and integrity. In all fairness, the work completed seems to have been perform satisfactorily.
Just updated my review to one star because I just learned that they failed to apply my brake pads correctly essentially burning out the rotors. Now, I have to get everything replaced again already. I went to 2 places to be sure and they both told me the same thing. I completely regret taking my vehicle here.