Springtide - Santa Barbara (CA)

5 /5 Ksenia Ledneva: When I moved to Santa Barbara it was very hard to find a good, high quality spot for mani/pedi and finally I found the Springtide. It’s a great place with nice atmosphere and professional service. The place itself is very cozy and well designed.

5 /5 Amy Dalene: A beautifully curated space and environment. All employees were professional and welcoming. They have a great selection of nail colors and non toxic clean products. I was very pleased with my nails and service. A great addition to downtown.

1 /5 Lotus Bech: Terrible experience. Their business ethics are extremely limiting. My manicurist told me to take a break from getting gel on my hands and feet. So we booked a mani pedi with regular polish for the next time I would come in. Mind you, that I had just gotten gel on my hands and feet by them. Then I come in for mani and pedi. They never asked me which package I wanted so they naturally just gave me the more expensive one for hands and feet combo. Once my card was charged I was chocked! They charged me 250 for a mani and pedi with regular nail polish! I wrote to them and complained. And they charged me $140 for the combo of the nicer treatment with regular polish + $40 to take off the gel on my hands and feet. CHOCKED. Then I got a strengthening nail polish from them $25 ... Then I told them to tip the lady 20% And they tipped her 20% on everything After taxes and fees after treatment, gel removal, even the nail polish. Just so rude. It costs $155 to get the gel combo for hands and feet and that includes removing the gel. I suggested they at least charged me for that so that it wouldnt end up costing me more to get regular polish than gel. But they wouldnt! I was never informed that they would charge me $40 for the gel or that the combo I was getting would be $140 vs $155 with gel. Plus if I had, had a choice I would have chosen the $110 mani pedi with regular polish. I feel so mistreated, even after emailing with them they didnt want to do anything to comb me or help me not feeling mistreated. So here we are. I told them I wouldnt come back if they were seriously not going to do anything and they said they understood if I wanted to take my business elsewhere. This is after going there and being a high paying client for years. So disappointing. Thanks for my $250 mani pedi with regular polish. FYI this is how my nails looked after 1 day.

5 /5 Brian and Shaun: Came here with our maids of honor for a pamper before our wedding day. The staff at Springtide were all so wonderful, kind and attentive, and the service is top-notch. We left feeling relaxed and our nails still look incredible a week out!

4 /5 Daria Kos: Super cute spot, easy scheduling, clean instruments and all the jars, towels etc (!the most important!), friendly and professional employees. My nail professional was great — very nice, gentle and attentive. Nevertheless, 4 starts (I would put 4,5 if I could) just because it didn’t meet my expectations (in a heel cleaning department particularly) compare to European pedicure or other regular pedicures I’ve done before in another places. I also would suggest to add an extra time to the appointment or maybe an additional area in the store - so the customer could take time to dry the polish a bit longer.