1 /5 Erika Mejia: I visited this hospital yesterday due to severe pain and had a very disappointing experience. It took over four hours before they finally diagnosed me with a UTI. Getting a CT scan took more than 2.5 hours, and I had to wait another two hours just to be told I was going home with antibiotics. Despite having a 102°F fever and severe back pain, there was no bed available for me to lay on the entire time.
Throughout my visit, some staff members who seemed to be supervisors were walking around asking patients questions about their experience, almost like a survey, when all I wanted was to be left alone to deal with my pain. The only male nurse who treated me well was the one who took me to get my CT scan. Unfortunately, the others were rough when placing and removing my IV and during discharge.
This was by far the worst ER experience I’ve had, and next time, I will go to a different hospital. I do not recommend this ER for emergency care.
