2 /5 Devon Goodbody: The end result/experience was not equivalent to the menu of charges for services. My sister and I have been there twice and we left both times feeling the requested services were incomplete.
Most recently, I had a gel pedicure and a no polish manicure for a total of $71. When I asked for the breakdown, there was an additional charge for polish and gel. There was also an additional charge for buffing my nails, not to mention more additional charges.
The end price may have been worth the experience, if the services would have been completed and not skimped on. My cuticles (feet & hands) were not tended to. The callous portion was less that five minutes for both feet. This list also goes on.
The staff was friendly, although the gentleman at the front yelled my name 3 times and I was standing up and grabbing my color, that was uncomfortable. My appointment was on time, so I have no qualms with my wait. As far as relaxing, I realized a while ago, I do not go to the large nail salons for relaxation. The chairs seem to have an aggressive massage, that is equally un-relaxing, when turning off the massage feature (4 times) it left me sitting in an erect uncomfortable manner. In general, the outcome and the experience were not worth the cost of the services.
We will not be returning to Sally’s Nail Salon, regardless of the convenience of the location.
