Crystal Nails & Spa - Los Angeles (CA)

2 /5 Hannah Bear: I live in the neighborhood and appreciate how they always take me in regardless of time and what I’m looking to get (gel, polish change, etc). The last few times I’ve been so disappointed with the quality of manicures - gel, regular, chrome. Before Christmas I came in and got a regular manicure. It was very sloppy and chipped almost immediately. I usually get gel so I just kind of let it go and hoped next time would be different. I got a chrome gel polish change which they charged me $43 for and it’s already chipping. I work long hours and don’t have time or money to constantly come in for touch ups or changes. So disappointing

2 /5 Sucharitha Bose: TLDR bad experience, but pedi looks ok. I was asked if I wanted callus removal, which usually standard with a pedicure at most places. I said yes and then midway through the pedicure before the callus removal was started, I was shown the menu. The regular pedicure was $28 and I said I wanted that instead and wanted to add on a massage for extra. She wouldn’t let me choose any that didn’t have the callus removal which were all $39 even though I was fine not doing the callus removal. Went back and forth for a bit where I insisted on a regular but she was pushing one of the deluxe pedis. I begrudgingly agreed to do one of the $39 ones with callus removal and massage. Massage was 5 minutes of gentle grazing, not a massage at all. Callus removal was done with unhygienic tool on my dry feet and was painful. Neither service worth 11 dollars extra. Two ppl ahead of me didn’t have cash and were allowed to tip on card without issue but the lady who checked me out chastised me for it and tried to get me to get cash and then charged me a dollar extra for card.

5 /5 Ashley: BEST PLACE EVER !! literally such amazing customer service and the quality of the work is spectacular. i came here to get my nails done for a wedding and they were perfect j came again today to get a new set (Gel Xtentions) and they came out beautiful i had to write a review. also everything is always clean and hygienic. they do amazing pedicure and clean the toes gently. this set was done by vincent!!

5 /5 Bethany Nauert Mendez: I went to get a gel x and pedicure here with a girlfriend of mine. The woman who did my manicure was so nice and patient with me as I asked her to shape and clean them up and was indecisive about polishes. I broke one nail a day later and went in and she fixed it for me for free. The pricing was comparable to other salons. Staff was lovely and the salon was very clean and organized.

5 /5 Nina Ce’mone: I’ve been coming here for a little over 2 years now and I don’t have a single complaint. The staff is always warm and friendly. I usually get gel nails acrylic and gel pedicure and it typically last me a whole month. I love Betty for my nails she’s so sweet but I’ve tired other people on her off days and they are wonderful as well. Everything is sanitary and clean including the restrooms. What I enjoy most about this place are the massage chairs and the culture diversity that they offer. They play Vietnamese music and even Vietnamese television which is always a treat. I love this place it’s a MUST TRY!