R & R Towing & Auto Service - El Cerrito (CA)

5 /5 PAUL AP: I recently brought my RAM 1500 to R&R for routine maintenance and installation of some new side steps , and I couldnt be more satisfied with the experience. From the moment I walked in, the staff was professional, knowledgeable, and transparent about the process. The technicians demonstrated a deep understanding of RAM trucks, diagnosing the issue efficiently and providing a detailed explanation of the necessary repairs. The turnaround time was excellent, and they kept me updated throughout. My truck now runs smoothly and looks fantastic, and I appreciate their attention to detail and commitment to quality work. I highly recommend R&R Towing to anyone looking for skilled and trustworthy service. I will definitely be coming back for future work.

5 /5 Bob Meister: Have had multiple services and repairs on two different cars. Always get excellent work done and can trust them to not do unnecessary work or over charge me. Quick to finish the job and sometimes the cost may be lower than the estimate. Honest , polite , explain things clearly, get you in and out same day or next day. Have already got my son and roommate referred to them , wont overcharge you , recommend R&R to everyone.

5 /5 Erin M: Good people at this company, I highly recommend! I explained to boss man at 11pm that my elderly parents were stranded on the side of the road with three blown tires.Boss man explained cost details and told me Josh would call me. Josh called and was very polite told me he was on his way. He arrived and had me look underneath car to see some minor damage that had also occurred from the incident. He noted also at the time that there didnt appear to be any leaks. We were appreciative of that extra care he gave us. Thank you both for the kindness of helping and being good people, especially so late at night and on a Saturday!

5 /5 Imaani Miriah: I have Geico insurance and they connected me with R&R roadside assistance to change my flat tire. I got a text with an eta from R&R within a few minutes and a follow up call from BK to confirm my location. He arrived quickly and was super kind. He had my spare on in 10 minutes and made sure I felt safe to drive before leaving. This company is the best I’ve worked with, their customer service is unmatched!

5 /5 Bryan Ngo: BK was great from start to finish. He missed my call but promptly called back. Even responded to my texts as well. Was timely and arrived at expected time. I had special requests and BK was very reasonable and accomodating. Their trucks are very clean and professional as well. They took extra care to not damage your car and restrained it safely. If you ever get a dispatch from these guys, expect excellent service.