Precision Peoples Car Repair - Berkeley (CA)

1 /5 noelle hernandez: Would definitely leave zero stars if I could. I brought my car in for a window repair and was hoping to use the warranty I have on my car. They said they work with these companies however my policy would not cover how much their charges would be. The diagnostic alone was over 200$ so I decided to try to find a shop that hopefully charged less so that I could use the warranty I paid for. I informed them of this and that I would pick up my car that afternoon when my husband could give me a ride. I got in my car the next day to find they never put my door panels back together. Apparently it would cost me extra for this. Ive never had a shop take your car apart to diagnose the work but when you decide to take your car elsewhere they will charge you more to put it back together. They also suggested, when i called to ask why this happened, that it was possibly done as a favor to the next person who does the work and that being that l wasnt going through them for the work that I possibly wasnt financially capable of paying the excess of having them put it back together again. The customer service was at a bar so low I really was shocked at it. I never really write reviews but just thought people should have a heads up since I wasnt given that heads up when I came to get my car and just found my door panels in the trunk.

5 /5 Roger Taranto: Precision is the best. Ive been going since Ken ran the place and when Luis took over, it got even better. They do good work, charge reasonable rates, and even teach me how to do simple stuff myself. They dont try to get me to do unnecessary work, and I trust them completely on the work they say is required.

1 /5 John Mcginley: I had a very disappointing and costly experience with Peoples Precision Repair when I brought in my truck for a non-working A/C system. They started with a $400 diagnostic, concluding that the evaporator was the problem. Since that required dash removal, I approved the work. After disassembling part of the dashboard and inspecting the evaporator, they determined the evaporator wasn’t the issue after all — bringing the cost up to an additional $700. Next, they claimed their initial dye test wasn’t sensitive enough and needed to perform a nitrogen leak test. That test led them to say the issue was leaking A/C connections, they replaced thus pushing the bill to $1,900 total. Just a week later, I returned because the A/C was hissing and still not working properly. After yet another diagnostic, I was told the problem was now the compressor — requiring another $1,500 repair. In total, I’ve spent $3,400 on a repair that, with accurate diagnosis from the start, should have cost half that. This shop either lacks the capability to perform proper root cause analysis or is irresponsibly cycling through expensive guesses — at the customers expense. Whether due to incompetence or something worse, I cannot recommend Peoples Precision Repair. Proceed with caution, especially for diagnostics or major repairs.

1 /5 Jeremy Leo: Really wanted to be part of the five star review crowd, but after my experience, I can only give it one star. Called up and asked for a quote to have a “vehicle safety system inspection”. Brooks originally quoted me a price of $250. Of course I was shopping around to find a good deal but $250 seemed the best, so I scheduled it. When I had called back to get an email of the estimate so I can provide it to the previous owner, the price changed to $400-$450. When I called them out for the price jump, I was treated as though I didn’t hear them correctly the first time. I had written it down because I was shopping so I knew what was quoted originally. I was upset with this price change and no acknowledgment of the previous price. I would have easily accepted an explanation of why I was mis-quoted, but there wasn’t one, just push back. I wanted to go with them and I spent a lot of time researching places so I’m left frustrated with my experience.