1 /5 Evelyn Ruiz: Do not go to this place.
Yesterday, Wednesday, I went to get my nails done because I will be going on vacation on Friday. They were simple orange nails without any details, it was a refill, and they charged me as if it were a new set.
Its fine, I didnt say anything because I dont like to argue about prices; I always like to pay what peoples work is worth. This morning, the polish on one of my nails fell off, I arrived at 12 to get it fixed.
When I told them I needed my nail fixed, they all started speaking in their language, and no one gave me a solution as to who would fix it. I waited for them to attend to me, 45 minutes passed, and no one said anything. So, I asked how much longer I had to wait, and they told me another half hour. I told them I couldnt wait that long because I had to return to work, and I left. Today, I returned at 7:10
PM because I saw on Google that they closed at 7:30.
When I arrived, Tracy, in a very disrespectful manner, told me that they couldnt fix my nails because it was too late and they had to go home. I told them that Google said they closed at 7:30, and she said it didnt matter what Google said, she had to leave, and they didnt want to fix my nails. I came twice during the day, wasting my time to fix a bad job they did on me. I asked them why they didnt respect the hours they had posted. She responded,
"Complain to the owner, dont say anything to me," and turned away in a very rude manner.
I know Tracy only does pedicures, but there was another girl doing a clients nails, so I wasnt going to spend more than five minutes doing just one nail.
Four months ago, I came to get my pedicure, done and ended up with an infection in one of my toes, which left me unable to walk for a month. I assumed it was just bad luck and didnt complain because thats not my nature. However, this time, their treatment made me feel extremely disrespected.