The Valley Nail Bar - Campbell (CA)

3 /5 Shristy Agarwal: I’ve been to this nail bar a couple of times, before Covid, or during that timeframe! I’m not sure I’ll be back after my latest experience. First off, if that mattered to you, they’ve dropped the 5% cash discount to just 3%, and they don’t give out stamps anymore, which was kind of disappointing. Small perks like that make a difference, you know? On the bright side, Tiffany was amazing! I had a hard time narrowing down a color (I mentioned like 5-6 options), but she really took the time to help me find the perfect one. She did a fantastic job with the filing, paint, and cleanup too. Big thumbs up to her and the other lady who did my hand nails! (Sorry she didn’t have her name on and with all the other conversations on I couldn’t fit in the, oh what’s your name).. That said, the overall experience wasn’t great. The manager was a bit weird, and the team seemed rushed. She had this strict “teacher face” vibe and made me feel like I was wasting everyone’s time for taking a few extra minutes to decide the color for my feet and hands. Sorry, I’ll do my “homework” next time, right? It stressed me out and took the fun out of it. Also, the massage they do is so basic—it’s really just lotion on your arms. Nothing relaxing about it. Pricing is pretty standard, I mean this is how much it costs in a good-looking nail bar. Again on the bright side, the salon is pretty and well maintained! Parking is easy, loads available in the shopping complex. They seem to stay busy, so definitely call ahead to check availability. At this point, I think it’s time for me to try out some new nail bars and see what else is out there. I would have appreciated a warmer and welcoming experience overall, for the time and money put in.

5 /5 Bing Goldsworth: Ive been going here for a few months and they are the best nail place Ive found in the South Bay! I have had my nails done by several of the artists, and each one has been equally amazing! Super friendly & top notch staff! I also love this place because it is very well ventilated and you cannot smell all of the typical nail salon odors.

2 /5 Forest Sunseri: Ive lived in Campbell for 15 years and ever since VNB opened I’ve gone here. Recently though I have questioned why. Aside from Helen who is friendly and puts effort into making sure my nails look good, every other nail tech I’ve had has had a bad attitude and over charged for poor service. I feel bad leaving this review because the owner is so nice but this time I left confused on why I left a tip for once again nails that look cheap. I came in with long almond nails and wanted to change it up by making my nails shorter. I kept in mind that they charge $10 if you want any other nail shape but square but being that they where previously almond cutting them shorter would naturally give them a coffin shape- yet my nail tech argued with me that I needed to pay extra money to make them look EVEN. Now I have lump weird random length nails that I spent $90 on. Ultimately the customer service once again was very poor. Next time I’ll go to KNB where I can count on my nails looking great without being overcharged. I’m honestly disappointed, I live right around the corner and would hope that any establishment would treat its paying customers with care and hospitality.

3 /5 Barbara: I go here often because it’s pretty close to where I live and typically have a pretty good experience but rarely 5/5, I think it really depends on the nail stylist you get because I’ve had one or two that were pretty quick and not careful with my nails and it turned out just okay. Usually I get French manicures too which I feel are pretty hard to screw up. Had a great time this trip, including pics of the chrome nails I got below. Average pricing, definitely not cheap if that’s what you’re looking for but they get the job done. The superstar is the man that mans the phone and desk, he’s super kind and welcoming, great charisma!

5 /5 Sharlene Flesher: For a no fuss pedicure, this is my favorite place for it. Prices are super reasonable and it is a big and beautiful location. Tiffany is the best at making sure you are comfortable and happy, and I also enjoyed working with Lisa on my first visit. I like that they have many options that are quick, and not every pedicure has to be a long drawn out ordeal. But if you do want that, they have those options too! I came here for proximity and price, and I return because the selection is great and it’s always an easy experience. My color also always stays on forever even though I just do normal non-gel color.