Joes Auto Repair - Bakersfield (CA)

1 /5 Eduardo N Lopez: In my own experience, I had a very bad experience with the service in this place, I asked José Jr for an estimate, how long it would take to replace an engine and he told me to 1 to 2 weeks, I thought 1 week is fine but 2 is already a long time, And he said, but you just have to look for the engine, and then I looked for it, and ordered and it would arrive there to their address, And then when I called the phone to find out if it had arrived he never answered the phone, so I went in person and he told me it had arrived but now it will take 2 or 3 weeks to replace an engine, then the time already changed from1 to 2 weeks for 2 to 3 weeks to replace the engine, that is already a long time, that day was a Thursday, and I told him Ill leave my car with you so you can start now and he told me not right now till Monday, right now Im very busy and I have several jobs ahead of me than yours, so I asked in 2 or 3 other places and they told me that estimated time to replace an engine is around 4 to 5 days, so the Saturday before I took my car to him on Monday, I told him that before he started the job I would rather cancel the job, and when I told him that he got angry and yelled at me and tell me that never come back to his place, well one thing Im sure, Ill never come back to his place again, and he said that he was going to charge me 40 dlls, I told him why if he hadnt taken the car apart yet, and he said that it was because the engine was bothering him and thats the only reason, I think that i have the right to change to a place where they would give me better service and a quote, after all they hadnt stared doing anything with my car yet, i think theyre only interested in the money.

5 /5 Brian Davis: After my radiator developed a large crack, ended up breaking down on a Friday night in Bakersfield. I took my truck here on a Saturday Morning to be told that he could repair it, but didnt have a radiator to give me. I went and got a radiator, and he was able to replace the radiator in less than 3 hours, all on the same day. I was able to get back on the road and arrive at my destination (Malibu) without further issue and arrive that Saturday evening. Highly recommended

5 /5 Amjad Akhtar: Joes Auto Repair stands out for its rare, almost "stupidly honest" approach, and thats exactly why my girlfriend and I keep returning. Despite some minor concerns, like the lack of a proper waiting room, or when he comes out and takes your credit card and leaves you waiting outside, we love this place because Joe’s integrity shines through. He could have easily overcharged us many times, but he didn’t—and that’s what keeps us loyal. The first time I went to Joe’s, it was because my brakes started making noise. I wasnt familiar with his shop, but it was the closest one, so I gave it a try. The shop itself needs some work, and the lack of a waiting area is a bit frustrating—my girlfriend and I have often had to wait outside in the heat or cold. I’ve considered telling Joe to set up a waiting room, but I’ve held back, hoping he reads this review and makes some improvements. However, despite the inconvenience, Joe made a lasting impression on my first visit. He checked my brakes and gave me an estimate, which was already much lower than the other places I’d been going to for years. But here’s what really impressed me: he gave me the option to buy the parts myself from AutoZone across the street to save money. Most mechanics would have just ordered the parts and charged more. After I brought him the brake pads and rotors, he called me a few hours later to say the car was ready. To my surprise, he told me I didn’t need new rotors yet, saving me even more money. I was expecting to pay around $400 for my breaks and rotors before I drove into Joes, but I drove home with just the cost of brake pads and his fee which was less than $50! Since then, we’ve brought both of our cars to him regularly, and he has consistently saved us hundreds, if not thousands of dollars. His estimates are always reasonable, and many times he charges less than expected. Unlike other places where the final bill is always more than the estimate, Joe’s honesty is a breath of fresh air. Yes, Joe’s shop has some scheduling challenges, and he’s sometimes too busy to take our car in right away, but that’s understandable for a small business. He’s straightforward about what he can and cant do, and delays are part of the reality when youre working with a team that’s hands-on. Joe works on cars alongside his crew, so I understand if there’s a bit of a wait when new customers come in. I’ve read reviews where people complain about scheduling or communication, but it’s important to be realistic. Small business owners like Joe have to juggle a lot, and they can’t be perfect all the time. Despite the waiting room issue, Joe’s work is excellent, his prices are fair, and his honesty is unmatched, and you’ll never feel like you’ve been ripped off. I highly recommend Joe’s Auto Repair—you’ll save a lot of money and be treated with honesty, which is hard to find these days. Hopefully, Joe will consider setting up a proper waiting room to make the experience even better for his customers. I highly recommend him. I would say, dont go anywhere else. Give him a shot first. You will become a loyal customer.

5 /5 Tracy Locke: He is a very helpful and reasonable man I been taking my car to him for about 3 years and he never let me down I even have family that use his services he very quick

5 /5 diego criollo: Great people, great service and honest estimates as well as great car advice. Can’t emphasize enough their honesty! They were fair with the price and worked on my vehicle in a timely manner. This is the only shop I’ll go from now on.