HTP Auto Care - Fremont (CA)

Yugang Tan I was traveling from Tennessee to Fremont, CA when my 2014 Forester’s clutch failed. I searched the area and found Aztek nearby with great reviews. Although the shop normally operates by appointment, Katie was able to take me in. The repair was completed in just one day. Throughout the process, Katie kept me informed with calls and texts, and she even followed up afterward to make sure the car was running well and that I made it home safely. I want to thank Aztek for the excellent repair that kept me from being stranded in California, and a special thanks to Katie for her outstanding communication.

Wen Zheng Very professional and good customer service. Doesnt charge for unnecessary repairs

Matthew Nathan I drive for a living so my car is my business and it is important that I trust the people working on it. Mark and his brothers are the best in the Bay Area. Very down to earth people. Someone I could trust was very very important to me and I found it with Mark and his brothers. I had a noise coming from my transmission and had it looked at by several transmission services professionals here in the Fremont area. One guy told me my transmission was a CVT, I asked him how he know that and he said we just know. So he sent me off and told me just drive it till it gives out and comeback when you need a new one. That very same day I went to Marks and asked them "Do I have a CVT transmission?" They knew from years of experience that Toyota puts a sticker on the inside of the drivers door that says what transmission the car has and guess what... "It wasnt a CVT!" on top of that they drove my car with me in it, hooked up a diagnostic tool and explained to me what they were looking for and why they were looking for it. I dont understand cars but I do greatly appreciate them explaining to me what they were looking for. Ill keep the story short. Ultimately, they didnt sell me a new transmission, they had an additive that makes the transmission fluid more sticky and in my particular case thats what they recommend. That same day, I had that done and bam. My transmission felt like brand new again. Mark and his brothers have earned my business for life. Anything I need related to my engine or transmission they will be the first ones I call. No second and third opinions needed. I trust that what they tell me will be their best recommendation for whatever it is that I need. Mark and brothers, I bless your business with love, light and abundance. May you prosper in all ways. Thank you for being so genuine with me and helping me to get back on the road asap.

Eric Chan Lopez is one of the smartest mechanics Ive ever met. He is also very serious about his work. Maintenance costs are reasonable. I highly recommend Best Auto Service as your auto repair shop. He also buys and sells used cars.

Ruth Mielke I took my car to A1 for an alignment and waited while it was done. I was impressed how everyone communicated with each other and with customers. My car was completed in a timely manner. They didn’t try to sell me on anything besides what I requested. I’ll definitely be making this my auto mechanic place to go!

Jeremy Stoker I could not afford to drive my BMWs outside of warranty without Alex and his service. I take my 535d here and my 335i. He is meticulous and accommodating to get the work done timely.

R W P This is now my place to get any work on both my truck n car done. Excellent job on both my vehicles, just had oil changes done on both , they did it fast on both and did a clean job on both. All the guys and the wonderful lady at the counter are very friendly and really listen if you have any problems when you bring in your car. Cant say that I cant wait to go again , LOL, but if I need work done , I wont be gritting my teeth , as I know where TO GO. Thanks guys for making it a easy choice.

Pedro Leal I had a great experience at this stress-free auto shop. The customer service was excellent—everyone I interacted with was friendly, helpful, and genuinely focused on making sure I understood what was going on with my vehicle. They were honest and transparent during the diagnostic process, which I really appreciated. What stood out the most was their modern vehicle health report. It was easy to understand and clearly laid out everything I needed to know without overwhelming me. It made the whole experience feel professional and trustworthy. Highly recommend this place if you’re looking for reliable service and clear communication!

Melissa Elena My experience here has been the best. They are so honest and straight forward. They didn’t give me the run around. They did the best work on my vehicle. I have been to other auto body shops but not like this one. This one turned out to be so amazing thanks to my dad for recommending me here. I will definitely be going back to this auto body shop if needed and will be referring family and friends as well. Thank you guys for all your amazing work.

Songbo Li Refered by friend.1st time customer.Lucky is a cool guy and very easy to work with. Needless to say professional and welcoming. 5 star. Dont understand why someone left negative. Keep up with great services Lucky!