1 /5 laura serrano: The worst experience I’ve ever had at a nail salon. First, getting my nails done was very painful. It was clear the man was in a hurry. He was moving fast, and pressing hard on my nails with his equipment. He was moving so fast, he dropped the nail filer several times, and even accidentally hit my skin. He did say sorry, I will give him that. Then I asked if he was going to clean my cuticles, which he told me no and that they charge extra for that. This is NO where mentioned on their site. I even told him that the last time I got my nails done there, the lady cleaned them. And he told me “No they didn’t. I am the owner.” So it was even more shocking that the owner would provide this type of service to his customers.especially since the entire time I started getting my nails done, I felt uncomfortable and was considering talking to someone after he was done, but finding out he was the owner I felt it was pointless. I also asked if he could clean the bottom of my nails because there was so much residue and glue stuck underneath, he almost didn’t and told me that I need to wash my hands after for that. But he did end up filing them down a bit. I still have so much glue stuck on the bottom of my nails , and I can feel it on my skin. Also the bottom of my nails look horrible as you can see in the pics. I am sad because I have been going to this place for years, and I will probably never go back. Ohh, and before I forget. When he was shaping my nails I asked him kindly to smooth out the sides of my nails bc I didn’t want them to be pointy and he got frustrated and instead of just fixing them, he said “you said you wanted square.”which he is not wrong, but I did ask for smooth edges on the sides from the beginning. And this was only after he was done filing the first hand, it wasn’t like he had moved on to the next phase of my manicure.