5 /5 Liz Ashley: I believe in giving credit where credit is due. In this case, its REALLY due. If you are like most people, when something goes wrong with your vehicle, you are a little anxious I searched the internet and checked out shops in person for nearly a week before I found Fix It Automotive Geeks on West 10th Street in Antioch. Please take my word for it, and go there first! They run a friendly, class act family business.
My initial contact was with the Manager, Ceser, who had the problem I recognized diagnosed for me at no charge. There were four separate problems (my car has 180,000 miles on it). Ceser explained each issue carefully so that I gained a full understanding of the situation at hand and how and why these issues were intertwining. He prioritized the importance of each mechanical job for me to ensure the least wear and tear on my engine and transmission as well as my wallet. He is extremely efficient, very patient and always smiles.
Ceser gave me a clear and concise estimate for labor and parts and we scheduled the first two jobs for today, July 6. Although I did expect the estimate to be ballpark, I was shocked when I learned it was perfect. No surprise labor charges, no "oops, we had to order another part" nonsense. The work was started on time. The owners son gave me a shuttle ride to Macys. The owner himself picked me up from Macys as scheduled. The work was done on time and as promised. On completion, there was nothing for me to say but "Thank you all so much!". I will call and schedule the rest of the work with Fix It Automotive Geeks because they are honest, trustworthy, thorough professionals who take great pride in their work. I know you will agree when you entrust them with one of your automotive problems!
Incidentally, a dash engine warning light came on unexpectedly and they checked it out and made a recommendation as a courtesy to me - no charge. In case you did not notice it on their website, financing is available and that is just one of the many wonderful services they provide. The shop has good "curb appeal" - clean as a whistle! Thanks again!
