Ellinwood Nail Spa - Pleasant Hill (CA)

1 /5 Elise Lucchese: Went here for my wedding nails and very disappointed! Firstly the nail polish came off within 3 hours of getting my pedicure. Secondly the quality of my gel manicure is awful. The angle they are pointing is ridiculously bad. I don’t know how they didn’t see that they are pointed up towards the ceiling. I was too embarrassed to ask them to fix it but also realized they probably would have just ruined them even more. Will never go back there again and I will be going to have my nails fixed before my wedding. Really such awful quality all around.

1 /5 Valeria Hudelson: I got basic pedicure here. No products added to the water, a pumice stone used for 10 secs didn’t even get the basic callus off, a single layer of nail polish that chipped next day. In the end the tech basically rushed me out by turning off the massage chair while I was still in it, and there was no other clients waiting.

1 /5 Gaby Orellana: i came here to get my acrylics removed. once the lady started taking my nails off, she went straight to scraping them off under the acrylic nail which was very painful. they did not use any kind of acetone before hand to ease the removal. there was some blood from my nails because of how forcefully the nails were taken off. the lady even cut one of my natural nails in half and tried to glue it back together...the whole experience was very painful. never coming back here.

3 /5 H B: Ask for pricing before you get a service done. I went in for basic manicure. She talked me into a powder dip manicure. Never had one done before and she assured me it would last longer. Ok, no problem. I asked for 2 mails a different color and she insisted on nail art instead. Again, I should’ve asked how much extra it would be for the 2 stickers she put on my nail. My nails turned out nice and it did last about 2.5 weeks before chipping. I was ok with that. But it also cost me $90 with tip. That seems pretty excessive to me. She asked me 3 times for a tip. I always leave a good tip, but I felt taken advantage of. Lesson learned to ask for pricing upfront and know the only concern they have is getting more money.

1 /5 Jess H: This was honestly one of my worst nail salon experiences. I decided to get my nails done for my wedding and after 2 hours, I told the woman doing my nails that I had to leave even with my nails not even close to being done because I could NOT miss my flight! She refused to let me leave! She continued to do my nails and eventually, I had to say no! Long story short, I missed my flight! When I came back to let her finish, she had the nerve to charge an additional $20 after I paid $75 plus $5 tip even though she did NOT finish! Very money hungry and poor customer service among other things… I also saw a review stating that they don’t sterilize their tools & I didn’t see any new tools being used on my feet and I came at the end of the day. Truly hoping for the best. Overall bad experience :/