Foothill Nails - Glendale (CA)

5 /5 Mariam Queen (Queen): Walking in I was immediately greeted, smiling faces everywhere. AMAZING COLORS. Many brands, many, many colors. Clean, well lit! Steven did my pedicure hes very friendly and gave me the perfect pedicure! Perry did my dip power ombre full set, she was quick and I love my nails!! Ez parking also a plus! Oh and did I mention they offer complimentary water and sodas as well! Thank you Ben and the rest of foothill nails

5 /5 Lusine Khachatryan: Great customer service. All technicians are good and know all the techniques. Very easy to make appointment, even when it’s a last minute appointment or a minor fix. In fact, they are always busy. Prices are Very reasonable. Highly recommend them.

2 /5 Holly Walker: I find it very disappointing to be a new customer and I had to wait an hour for my appointment even though I had already made my appointment I had to wait for a very long time. I was told that someone would be helping me in a few minutes but I didnt expect to have that long too wait. I figured it would be a 15 to 20 minute wait at most but an hour is really pushing it. And when the technician finally came to help me all she said was thank you for waiting not apologizing for taking so long. Its not good customer service to do that to customers and make them wait for a long time and they are new. I understand that the technicians are busy but there has to be better time management and making sure customers are feeling comfortable. I was not comfortable. I didnt think I would have to wait an hour either and not be told that it would take longer than a few minutes. The technician really didnt do a great job. Just mediocre. She didnt even give me a massage for my hands and arms and she barely gave me a massage for my feet and legs. She didnt help me out of the chair and she was really not very nice. I understand that the place was busy but I didnt feel taken care of by the staff. I read the reviews and thought this place would be a good place but I was disappointed with the long wait for an hour and the lack of communication and customer service. This was my first visit and more than likely my last. If I had driven myself I would have left but my friend took me so I waited but I dont think it is right for your staff not to be more diligent about time management and better customer service. Be attentive to all customers and make sure they are comfortable with how long it is taking especially when they made an appointment and they have to wait for a really long time and your staff needs to communicate better with the clients and not just talk about clients with other staff but make sure the client is comfortable and not waiting for an hour to get service especially when the client is new and not feeling comfortable with the lack of communication and customer care.

5 /5 Jamie B: Visited here for the first time on Friday. I originally made an appointment for Thursday, but they looked incredibly busy and I was pressed for time, so I moved the appointment to Friday with no problem. Ben did my nails (gel manicure with colored French tip -$45). They turned out amazing. He was very busy, but still provided a great experience. Cash only or Venmo. Definitely recommended.