Cottage Urgent Care - San Luis Obispo - Foothill Plaza - San Luis Obispo (CA)

1 /5 K C: This is a shame because I’ve always had such good experiences here until today when I called and was on hold for 10 min then by the time I got there ironically there were only two people in the waiting room and one of them was just checking out. I waited such a long time for even a quick second to ask a quick question and the two ladies at the desk just had their heads down ignoring the world. Funny how the sign I’m staring at states we don’t tolerate disrespect but the customer service today left a lot to be desired. Super dissatisfied. What a huge bummer.

1 /5 George R: My wife was experiencing skyrocketing blood pressure. We are talking 195/125. The public is often told to avoid the emergency room, the cost and the wait and go to your nearest urgent care center BEFORE going to any emergency room.. Well, that’s exactly what we did. Desperate to find answers and some sort of solution. We were immediately told at the front desk by Kristine that all they would be able to do is simply take her blood pressure period. I absolutely couldn’t believe that there was nothing else they can do. What a great way to drive business away from your location telling a patient an entire laundry list of things that they CANNOT do. I don’t blame Kristine as she is simply the representative at the front desk and she was cordial. And I do appreciate the heads up in advance. As I said to her, so there is no way I’m going to let my insurance company pay this facility $300 to $500 for this visit and all you can do is take blood pressure. I post this so others that are experiencing life-threatening skyrocketing blood pressuressimply do not waste your time in going to this urgent care center. There is absolutely nothing they can do. Possibly, I am wrong, but I think that something needs to be addressed here. As a result of this, we will never set foot for any procedure at this facility.

1 /5 heather rehn: Worst urgent care Ive been to. The people at marigold were much nicer. I tried explaining why I was there but kept being interrupted and told they dont do basically anything there. I was even told they wouldnt read my results from my other doctor(it was the weekend which was why i didnt hear from my regular doctor), but low and behold they ended up doing that. But constantly was asking each other why I was even there. Like dude do your job and help me or recommend me to the ER or something. I went there for for a possible uti or kidney infection. I was basically rushed out and told I was fine. My results had a lot of "out of range" numbers and was told it was no concern. But I had abnormal results. And wasnt not feeling well.

5 /5 whitney enriquez: The staff was super friendly and understanding. I felt comfortable and safe there. I also liked how friendly and kind the front desk was and she was super helpful for my first time busing Cottage health. Also loved how I could schedule an appointment online. Definitely will be visiting this urgent care again and recommending it to friends and family.

5 /5 Elizabeth Clanin: My mother has had a cough for 3 weeks was not getting better so I brought her in and they were very nice to us and made her feel comfortable sent prescription straight to pharmacy.