Randall Silver, DO - San Luis Obispo (CA)

1 /5 Gregory Laubsch: Very challenging to work with. 1. Making an appointment nearly impossible, getting someone on the phone is the first step, takes about an hour after being on hold and hung up on. 2. Paying a bill, same situation, 1 hour to get someone on the phone, then system not working call back. Doctor seems knowledgeable and good but no phone calls allowed to the office, (seriously) a phone center takes the calls and makes the appointments. No video appointments, no questions over a portal. Basically very hard to work with in general.

4 /5 Jennifer Frame: I really like Dr Silvers personality but this visit he seemed rushed. I had another issue aside from my sinus infection that needed tending to. He asked me to make another appointment in five days to get that taken care of. It’s causing me pain and that seemed a little off to me. Wont keep me from going back but I would like all of the complaints handled at one appointment. No one likes multiple doctors visits, or multiple copays.

1 /5 Colton Rice: Went in for my orientation and let the dr know I had a few concerns I’d like to look into, his response to that was “I’d be more concerned with maybe getting a gym membership than any of that other stuff, id be surprised if you make it to 60 years old” I brush this off and let him know my ears have been itching to witch he responds without ever looking at me “ it’s allergy’s just take some allergy pills” , like others have said he just makes snap judgments without ever actually looking into the issue. I’m aware I’m over weight but I ain’t 400 pounds and what an awful way to talk to someone. This guy genuinely doesn’t care about people and is just here to collect money.

1 /5 David Zamora: They told me to go in 15 minutes before my appointment and I did but when I got there I was standing there for almost 10 minutes before anyone even helped me out. Then when it was time to see Dr. Silver he probably only saw me for 5 minutes or even less. He barely let me get a word out, it felt like he was trying to rush me out of there. I had better experiences at med-stop because they actually sat down a heard me out. I know the doctor’s office gets busy but if the doctors at Med-Stop can hear me out my primary physician should be able to as well. They even had me get COVID tested before seeing them. Even though I’m fully Vaccinated. I understand that COVID is serious and so I was fine getting a test but what I am not fine with is trying to make an appointment with my primary physician and not being able to until I got tested. Then getting the results back, calling them back to make an appointment, bringing my results as instructed, and then having them not ask or look for them. It felt like I could have seen Dr.Silver sooner instead of wasting that time getting tested. Even the doctors at Med-Stop we’re confused that I had to get tested before seeing Dr. Silver. One of them even said “so doctors aren’t seeing sick people anymore?” I’ve had this issue for over a month now. I been to Med-stop, the ER, back to Med-stop( to get help and the test), and then my primary doctor and out of each experience the worst one I had was with my primary doctor. Which shouldn’t be the case. I’m am very great full for the work that all the healthcare workers do, and I have so much respect for them but today I didn’t feel that same respect reciprocated back to me in a time that I needed help.

5 /5 Hans Sommer: Dr. Silver is no - nonsense and takes a holistic approach and not just symptom treatment. He has the experience to spot conditions and has made himself available in short notice. The office staff and nursing team are also very efficient and friendly. Hes a good primary Dr. and will have your best interests to heart.

1 /5 Colton Rice: Went in for my orientation and let the dr know I had a few concerns I’d like to look into, his response to that was “I’d be more concerned with maybe getting a gym membership than any of that other stuff, id be surprised if you make it to 60 years old” I brush this off and let him know my ears have been itching to witch he responds without ever looking at me “ it’s allergy’s just take some allergy pills” , like others have said he just makes snap judgments without ever actually looking into the issue. I’m aware I’m over weight but I ain’t 400 pounds and what an awful way to talk to someone. This guy genuinely doesn’t care about people and is just here to collect money.

4 /5 Jennifer Frame: I really like Dr Silvers personality but this visit he seemed rushed. I had another issue aside from my sinus infection that needed tending to. He asked me to make another appointment in five days to get that taken care of. It’s causing me pain and that seemed a little off to me. Wont keep me from going back but I would like all of the complaints handled at one appointment. No one likes multiple doctors visits, or multiple copays.

1 /5 Gregory Laubsch: Very challenging to work with. 1. Making an appointment nearly impossible, getting someone on the phone is the first step, takes about an hour after being on hold and hung up on. 2. Paying a bill, same situation, 1 hour to get someone on the phone, then system not working call back. Doctor seems knowledgeable and good but no phone calls allowed to the office, (seriously) a phone center takes the calls and makes the appointments. No video appointments, no questions over a portal. Basically very hard to work with in general.

5 /5 Hans Sommer: Dr. Silver is no - nonsense and takes a holistic approach and not just symptom treatment. He has the experience to spot conditions and has made himself available in short notice. The office staff and nursing team are also very efficient and friendly. Hes a good primary Dr. and will have your best interests to heart.

1 /5 David Zamora: They told me to go in 15 minutes before my appointment and I did but when I got there I was standing there for almost 10 minutes before anyone even helped me out. Then when it was time to see Dr. Silver he probably only saw me for 5 minutes or even less. He barely let me get a word out, it felt like he was trying to rush me out of there. I had better experiences at med-stop because they actually sat down a heard me out. I know the doctor’s office gets busy but if the doctors at Med-Stop can hear me out my primary physician should be able to as well. They even had me get COVID tested before seeing them. Even though I’m fully Vaccinated. I understand that COVID is serious and so I was fine getting a test but what I am not fine with is trying to make an appointment with my primary physician and not being able to until I got tested. Then getting the results back, calling them back to make an appointment, bringing my results as instructed, and then having them not ask or look for them. It felt like I could have seen Dr.Silver sooner instead of wasting that time getting tested. Even the doctors at Med-Stop we’re confused that I had to get tested before seeing Dr. Silver. One of them even said “so doctors aren’t seeing sick people anymore?” I’ve had this issue for over a month now. I been to Med-stop, the ER, back to Med-stop( to get help and the test), and then my primary doctor and out of each experience the worst one I had was with my primary doctor. Which shouldn’t be the case. I’m am very great full for the work that all the healthcare workers do, and I have so much respect for them but today I didn’t feel that same respect reciprocated back to me in a time that I needed help.