Chans Nails & Spa - Santa Clara (CA)

1 /5 Rachel Rahman: I had a deeply unpleasant experience. During my waxing session, I was left with a significant cut that caused bleeding. This is completely unacceptable, as I trusted the staff to handle such a sensitive procedure safely and professionally. The injury not only caused pain but also raised concerns about hygiene and safety standards. I expected better care and skill from a professional establishment. I strongly urge others to exercise caution and recommend the management take immediate action to improve their training and protocols. I hope this feedback is taken seriously to ensure no one else has to go through a similar ordeal.

1 /5 Sharon Arroyo Hernandez: I had high hopes for this place, because of all the nail art they have on yelp Before they got started on my nails I showed them a picture of what I wanted and asked them if they were sure they could do them, I told her that if she couldnt then thats fine, I would just get something more simple, the lady said yes she could do them and told me it was gonna be $70. I thought It was a but pricey but I didnt mind because the nail pictures on yelp and on their website looked like they were high quality. When she first applied the nails, one of them looked crooked and I asked her if she could re apply it. She said it was fine and that it would "fix" it self after she applies the acrylic. Again I trusted the process because of their website pictures. 2 hours later she finally finished and my nail was still crooked and the lines are so shaky and thick I cant even get them re-done tomorrow because Im leaving for 3 weeks on my vacation. Im so sad and disappointed, I wish she would of told me she couldnt do them and I would have picked something else. $70 is a lot of money for the low quality nails I got. My pedicure was nice I guess.

1 /5 Meghann Hodskins: I would give zero stars if I could. My technician rushed through my pedicure in 7 minutes…. And spent 25 on the polish because she did not know how to paint nails. My feet are still rough, my cuticles are chopped up, my polish is uneven and I paid $50 to basically still need a pedicure.

5 /5 Alexa Westerbeck: Im pretty new to acrylics and had an unfortunate experience at another salon that resulted in a very laborious process to remove them. Celine took such good care of me, was very patient and was always checking in to make sure I was happy. It was a completely painless experience (the last place had me grimacing the entire time and I had sore nails for two days) and I could not be happier. She was very meticulous and was not rushing through the process at all. Thank you!!