Bay Service Automotive Inc. - Monterey (CA)

mike watkins They do have a great service department

Shelly Shumpert Excellent service, super friendly, extremely professional and efficient---highly recommend!!!! We were in a pinch to say the least, and they saved us. We will always remember and be grateful for their kindness and expertise. If we lived in the area, they would be our first choice for auto service. Honorable, high quality, caring, and uncommon integrity. Wish we could give more than five stars.

Margaret Wolfli I really appreciated how honest and upfront Alex was about what my car needed. Plus their flexibility and working with me to get my car back on the road as quickly and safely as possible. Thank you!!

Alex Ortiz Dependeble and honest car repair.

Jessica Ordaz 10/10 RECOMMEND!!! My tire had a flat and my boyfriend and I went in assuming we would need to purchase a whole new tire. We even mentioned that and instead of charging us for one they were fully upfront and honest about us only needing a patch, got it done so quickly and charged us only $50 for a permanent patch. Great friendly vibes, would 100% come back again!

Teadora Monteith Its taken me an unfortunately long time to write this review as Ive been driving cross country. Before coming to Tom I was in a huge rut. I had to be across the country in 2 weeks and my car was having drivability issues along with the check engine light being on. It was waiting at the Chevy dealership for a part that they told me they had no idea when would arrive. I called Toms and was immediately able to schedule an appointment with them. When they looked at my car they were able to fix it in a day and charged me less than 200 dollars for something the dealership was quoting at $1,800. I could not recommend this place enough. And would also actively encourage anyone to avoid going to the jiffylube across the street from this location as they were the ones who originally messed up my car (incorrectly installed my air filter)! I wish I could remember the name of the man behind the desk who scheduled my appointment because he was great as well. The employees here were able to reassure me, help me, and save me hundreds of dollars. If u ever have car troubles please seek the help of Toms Auto Shop!

Mars Obsidian Bill was the best. We really thought we were going to be stranded out there when another tire shop told us they couldnt fix our rental because of a nail through the side of the tire. Bill fixed it up within 30 minutes and got us set and safe. Absolutely recommend

Dru Pre Took my car here and the gentlemen who work there are very nice and professional. I got my car serviced for a cross country trip, for 100,000 mile service and they were considerably cheaper than my car’s dealership. I would have paid over $700 at the dealership, where with the NEX I paid under $400. I asked for the honest opinion, of if my breaks and tires would get me there; they said yes and my car got me to my 2,000 (plus) mile destination. Would recommend this facility for car service!