Riot Maker My wife just had a child, the nursing staff and doctors and midwife were great, but our room seemed dirty. Four days later, now we all have Covid. In the ER, security wouldn’t let me and my 4 day old baby back to my wife for over 20 minutes, general lack of disregard. Luckily a nurse was annoyed and brought us back. Again all of the medical staff were great, but the cleanliness was lacking and the shared bathroom was disgusting. Really wish the janitorial staff did a better job. And security should prioritize the health and safety of newborns.
2 /5
cynthia Antioch Kaiser has been the worst Kaiser location I have ever been to. It’s very unfortunate that their medical staff are negligent and seem to be very desensitized in their career with the way they treat patients. My surgeon Dr.Tzadik along with many other medical staff in addition to the nurses and E.R. Team should be reevaluated in the positions that they hold due to negligence and lack of care they provided me during my 4 day stay at this facility. All beginning with triage in the E.R. On early morning of 1/29/25. I was post op from a laparoscopy surgery that happened on 1/28/25. In excruciating pain and already have been discharged by another hospital, I come to Antioch Kaiser because this is where I had the initial surgery not even 24 hours prior, and the care I received was poor and disappointing.My mother and I arrive and I was unable to walk and in unbearable pain, triage did not allow my mother to come back and help me. They wanted me to sit in their chair, being I was already in a wheel chair which was painful enough, I ask the nurse if she can lift my feet for me and she tells me that she can’t bend down. Why are you hiring nurses that cannot bend down? The staff learning that I am hours post op of a surgery did not make them move any quicker or did not give me quicker priority in what was happening in the ER that morning. I was being ignored by nurses in there and did not receive a bed until 3 hours later. They would not make eye contact with my mom and I. I would ask for a pillow or something, anything to help try to make me more comfortable while waiting for a bed, didn’t receive it until I kept asking and asking because they did not want to help me. They made it very clear. You have to be in the most pain and desperation to receive some kind of care if you are considering dialing 911 while already in the back of the ER which is what was going through my mind. There were very young people in there as well (staff) not sure if they were lvns or cnas, but while getting me to a bed I asked to be lifted or helped in some way to get me from the wheelchair to the bed and they just looked at me. I’m not sure why they did not feel the urgency to help me but I felt that they don’t take their career serious. I felt so unheard of my pain and like a burden. Some more hours later after that I was admitted into the hospital and put on the LABOR AND DELIVERY FLOOR. They didn’t know what to do with me. No one, not even my surgeon, after learning that I am readmitted in the hospital after a SIMPLE surgery thought to do further testing to investigate what could be happening internally after an ovarian cyst removal? They swore that I was constipated. They all undermined how much pain I was in. Told me this may be my first surgery and that I am sensitive. On the 4th day of being there, they told me I can do this at home. They discharged me after I begged them not to because I knew something was wrong and I couldn’t make it through that same night, I was throwing up throughout the car ride after being discharged and then through the night. The following morning I went to a different Kaiser location and soon found out I was leaking fluid in the abdomen and septic being Dr. Tzadik had punctured my intestine, perforated my bowel) which led me to a month long rollercoaster in the hospital. Risks come with surgery but absolutely SHAME ON ANTIOCH KAISER AND THEIR MEDICAL STAFF. The issue here is the negligence and lack of care these nurses and doctors showed. When you rely on medical staff for answers and they aren’t doing their job in doing the best they can to provide that it leaves you feeling like you can’t trust medical professionals with literally your life in their hands. They could have figured out sooner that I had leaking fluid in the abdomen but were fixated on me being constipated and dismissed my pain and concerns. Never did a cat scan. The way my case has been handled has been such a shock to myself and my family being affected by all of this and me undergoing so much pain and suffering and still recovering.
1 /5
