Kylee Wilhelm My first time at Lavish Nails was great! My nail tech Nam asked many questions about my preferences and he was very meticulous with each step. Lately when I get my nails done, salons will spend 2 seconds on my cuticles but this was not the case here. This will be my new go-to salon!
5 /5
Angeline Ta Love my nails! I did a hard gel overlay with almond shape. I showed them a picture of a design I saw on instagram and they were able to execute wonderfully. They were meticulous and all very friendly. So happy with my experience!
5 /5
Deborah Shirley I went in to get a perfect manicure and spa pedicure, but ended up with a SHOODY WORK on my fingernails.
I enjoy treating myself, so today, I had a couple hours to enjoy a relaxing time of pampering - I decided to drive over to Lavish. I had been there a few weeks back, and the nail technician was very nice and did my nails to my liking. I was very pleased the first time. I should have left a review, and then I would have remembered the lady by name and booked an appointment with her.
I decided to try Lavish again because Its near where I live. I was a walk-in.
Ohmy what a miserable mistake I made.
I asked for the classic service. I felt it should be done correctly because its easy. Just Polish. No designs. Classic.
The lady who guided me over to the spa chair started off really nice and pleasant. She began the services running water in the spa for my feet. Then she took my right foot, and used a little bitty tiny amount of nail polish remover, soon after that she started to use a nail drill on the top of my big toenail, then moved to the next toes fairly quickly and removed some of my top polish using different nail drill bits.
I should have asked her immediately what happened to using only polish remover, and then I should have asked a follow-up question about the purpose of using a drill to remove nail polish. I waited because I tend to be very trusting, and I was thinking to myself shes the expert. It took me 2 more seconds of watching her filing off the blue nail polish and watching the nail dust shavings before I asked her about using a nail drill. When I did inquire, her reply was that it was $8.00 in addition to the classic pedicure service. "For what?"I kindly asked. Her reply was gel nail polish takes longer to remove. I was mildly upset. She told me sorry. I smilingly mentioned she should have told me beforehand. She then sold me on the cost of getting the gel again. I gave in to the upselling. I like how my pedicure turned out. But I should have been advised about the $8 before the service was started. I should have been advised to let me know the cost of everything up front, no surprises! I get a little annoyed with being told one thing and then get started only to find out theres additional cost for the services.
The reason for this review is the way that my manicure looks. Im disappointed. The nail polish wasnt dry all the way when I was told that it was. She checked two fingers by rubbing them. Then she thanked me. So then I went to the front desk receptionist to pay.
I gently pulled my car keys out of my loose fitting wide pocket light jacket, and my polish hadnt hardened, and it smudged. I showed my 5 ruined nails to the front desk. I was still standing there because I had just paid with my credit card. Btw, they charge an additional 3% to use a credit card. Bring cash. The front desk receptionist will tell you that the owner will only accept cash.
To finish up my story on my experience... I was left sitting at the front door, getting my nails fixed. Whatever the polish was, it melted as soon as I stepped across the threshold. The smell of the polish is that of epoxy paint rather than nail polish. It smells bad. The strong smell gave me a headache. The nails, after just a couple of hours, have air bubbles and are shrinking away from my cuticles, and that isnt cute. Im hiding my hands in public because Im embarrassed to show my shoddy manicure.
"$75!!! for that!!!"My husband said when he saw the credit card receipt and my manicure. He had initially thought that I watched a YouTube video and did the manicure myself to save money. Thats how bad it looks. See for yourself.
1 /5