Millar Financial - Fremont (CA)

Cary Jiang UPDATE: AVOID THIS "BANK" AT ALL COSTS. They keep your money in transfer for days to get free interests, in complete disregard for the inconvenience and financial damages it may cause you or the recipient, I submitted an international wire transfer. Called to confirm all the details. However the transfer has not gone through after more than a week despite their app saying "completed". The branch says they are unable to check the status so Ill have to call their customer service. Customer service says its still in "clearing" - havent even left the US yet. They have no set date for the completion. I ask to cancel the transfer. They agreed but then told me that it will take at least two days for them to review the cancellation request - and the reversal may or may not succeed!! According to them, I may also receive less than the original amount because of currency rate fluctuations, so they are essentially charging me the bid-ask spread for money they sat on for days. I am filing a complaint to CFPB and OCC. -- The branch and relationship manager is fine. HOWEVER for a simple transaction - be prepared to spend hours on the phone talking to their customer service center in India and their broken phone app.

Robert Castro It was a long steady process worth waiting! I’m very satisfied on how the whole program went and with such expected positive outcomes. My client service specialist has been very supportive and helpful all throughout the process. Needless to say, Sienna is very professional and courteous in her demeanor. I have been informed of every information and expectations from the very start; from payments up to the timelines, etc. For me, this has been a positive opportunity in my life! Thanks so much for a wonderful life-changing experience!!!

Danny Thanks to Jolina. She was incredibly patient, taking the time to explain everything clearly and answer all my questions. Her professionalism and attention to detail made the process seamless, and her friendly demeanor made me feel valued as a customer. Highly recommend working with her

Akshay Singiri Had a really good experience, he was quick and to the point. He knew the details right of the bat, would definitely recommend if your in two minds