Paulines Nail Spa - des moines - Des Moines (WA)

4 /5 Nelson Meissner: I have been going to Paulines for awhile. I always have good service and I think they do a good job on the basic mani/pedi. Just a couple things to be aware of. You cannot get anything in writing regarding prices. It is not posted and they cannot show you anything. I recently asked and was told I needed to "ask Pauline"...but she was busy....and always ask up front when making an appointment what the price is because if you just call and say that you want to make an appointment for a pedicure they will make the assumption that you want their most expensive service. I have forgotten to say "basic pedicure" and I ended up paying for the most expensive "spa" experience.

2 /5 Elizabeth Evelyn Guidos: MY NAILS CAME OFF THE DAY AFTER. Staff was polite but rushing themselves. I’d never go back and spend $100+ on these nails had i known 3 nails would break the day after. I searched a video of the proper way to do silk nails, they are not doing them correctly. Save yourself the money!

2 /5 Elena Hlavaty-Laposa: I came the first time for a pedicure. It was nice and relaxing. The second time I came I asked to get my nails done and provided with a picture for exactly what I wanted. I was told that they can do it The inspo picture had flowers in it on two fingers. My nails were finished and they didn’t look anything like the w picture. The flowers were specifically told needed to be blue but the nail tech lady said no it looks better white. I was very disappointed that I paid $50 for something that they said they can do and couldn’t. Update: 3 days after my nails were done. They are bubbling up and a lot of texture is showing up from when my nails were filed. If you are particular about your nails, you will not be happy about this place.

5 /5 Jasmine: My go-to place to get my nails done! They go above and beyond to make you feel relaxed (ie. complimentary tea and biscuits). I almost fell asleep with the foot massage and lovely scents that came with the pedicure. The gel polish lasts a long time too! Highly recommend!

5 /5 Brenda Harjala: My first time at Pauline’s and definitely won’t be the last! Lovely ambience, amenities, and care. Very calm environment even though it was very busy. It did not feel like any nail salon I’ve ever been to - no long line and crowded door of folks trying to get a chair, but small rooms and privacy. It’s a whole vibe in there! From the smell of the incense, to the tea soak and rose petals, to the complementary tea and wafer cookies, it was hands-down my best pedicure before even commenting on the pedicure. As someone with sensitive feet, the tech was cognizant of that and didn’t over do it with the scrubbing, but gave a lovely and firm massage on my legs and feet. But the quality of the polishing is better than my favorite person at Sola (you know her!). With my round and weird nails, I often have unpolished edges and sides, and uneven coverage. This is pretty flawless, and I’ve been a regular at Lovely Nails and Sola for years. The mood was lovely, peaceful, even with some pretty lively customers that all seemed to be regulars and knew each other. I loved it! I expected to pay a bit more than other places, and I did. But with the different products, the special soak that appears to be standard… rather than upcharge for a deluxe, they seem to put a lot of those extras in the standard pedicure for about $55. Totally reasonable for the experience and quality of service!