1 /5 Katryce Setterberg: Olympic Family Practice and Nurse Wilcox have failed my newborn. Im so into the idea of a family practice, my whole family has established care there. I was very excited to bring my infant to the practice.
Repeatedly, though- they have failed him. He was seen 2x a week for his first month of life. He is my 2nd child, so I KNEW something was wrong. He cried excessively and had a whole list of problems I needed help with.
Nurse Practitioner Wilcox refused to prescribe reflux medication the first time I asked for it. We discussed the multiple feeding issues we had. My son physically cannot breastfeed, chokes and sputters at bottles. She clipped his tongue due to a particularly bad tongue tie. Ive now learned at 3 months old that she did it incorrectly and he still has very little posterior tongue movement.
At his 2 month appointment, the medical assistants didnt know how to vaccinate him while I breastfed for comfort. A totally normal practice for babies.
I had to request a referral to ENT, GI and feeding therapy with an SLP. This should have immediately been her recommendation/course of action once it was out of her scope.
Knowing now what I do about my 3month old sons health- I imagine he could have had a better life those first 6 weeks, had I known to get him to a professional. I trusted this practice. And they failed my newborn time and time again.
I will be taking my non-complex 7yo to another office as well.
Olympic Family Practice has no business seeing children.
