Main Street Family Medicine - Vancouver (WA)

1 /5 Anela Kepa: I recently signed my son up for this clinic, hoping to receive quality direct care for his health needs. We provided all the required information, including immunization records and payment, and agreed to commit to a year-long treatment plan as per their policy. However, after completing the sign-up process, the clinic suddenly expressed concerns about how long my son would live in the area, despite our clear commitment to him staying here for at least a year. Instead of having a conversation to clarify or resolve this, they abruptly refused to take him as a patient. Their only communication was through a couple of brief text messages—no phone calls, no explanations, no opportunity to discuss the situation. This lack of empathy, compassion, and basic communication is deeply disappointing. This clinic’s actions and lack of accountability have left us feeling frustrated and undervalued. If you’re looking for a healthcare provider that treats you with respect and communicates effectively, I would not recommend this place. Updated: This provider responded with more information in this review than they even discussed and still no one has made any effort to discuss this situation over the phone. My son has no special needs, we just hadn’t officially decided exactly how long he was staying until today, only 2 days after signing up for your service. The decision of us not being a good fit was not discussed with us as we were only told that the reasoning behind not working with us is that they can’t take payments if the patient isn’t here, in which we did respond that the patient will be here for the next year. Word of advice, pick up the phone when your customers are asking to discuss something. Not everything should be discussed in a text.

5 /5 Jonathan Tutt: Dr. Baker and the Main Street staff are absolutely incredible. They really care about their patients health and well being. They spent time getting to know me and don’t just rush through diagnosing to get you out, but research to see what the best solution is for whatever the condition. I highly recommend Main Street!

5 /5 Elizabeth Watson: Main Street Family Medicine has been taking care of our family for years now and we are so glad to have found them! Communication with Dr. Baker and his staff is always prompt and helpful. The facility is easy to locate and very clean. Whether visiting routinely or otherwise, Dr. Baker and every member of his staff take the time not only to listen, but to genuinely connect as people and administer care from a value of relationship! We really appreciate that visiting their office means feeling seen, being heard, and never rushed. And someone follows up with us after every visit!

5 /5 Christine Lake: We are thrilled to have found Dr Baker and the Main Street Family Medical Group. My husband has been going there for several years. The staff are always friendly and very helpful. Dr Baker has been a blessing. Imagine a doctor sending you an email just to check up on you! Thats unheard of these days. Whenever we have come in we are always made to feel welcome and comfortable. We have never felt rushed out like most medical facilities that allott a specific amount of time per visit. Dr Baker even listens and advises on personal matters not just medical. We HIGHLY recommend Dr Baker and his Team!!

5 /5 Annette: I am so thankful for Dr Baker and his entire team. They are well qualified and readily available. I am very pleased with the care and accessibility I receive from Main Street Family Medicine. I never feel my appointment is rushed and they are great listeners. They are very speedy at getting me right in when I have a concern. I have been with them for more than a couple of years now and I continue to be amazed.