1 /5 Jul Ol: Terrible experience. Im not sure how this place has so many good reviews. I didnt get any cleaning or cuticles removed; she started with the color right away and didnt even apply lotion or oil afterward. The polish was applied in a very thick layer, and the color is all around my nails. I literally have to go to another salon to get this removed because Im embarrassed to have my nails like this!
The technician was also rushing because another customer arrived for an appointment. Its clear they dont care about their clients. While doing my nails, she took a call to make an appointment, only saying "yes, yes, tomorrow?" without even taking note of it. Then, someone showed up claiming to have an appointment, but they had no idea when the appointments were scheduled. She told the customer to pick a color and made them wait until she finished mine, which was rushed and poorly done just to attend to the other customer. It was very disrespectful.
I would have understood if they had informed me upfront that they were expecting another client and I might have to wait, but instead, they were disorganized and rushed through my service, doing a bad job before attending to the other person. I get my nails done every two weeks and just moved here, but Ive learned my lesson that this is not a place to trust for regular visits. Maybe if youre lucky, youll get good service, but I wouldnt count on it.
