General Medical Center - Kennewick (WA)

Mary Lungu I’ve always gotten kind and thorough care here. I often have to bring my four year old with me to appointments, as he doesn’t have preschool often when I go. Everyone is so kind to him.

Dot Hailey Most of my care has been satisfactory. However sometimes you are forced to wait in line forever to check in, this is at front. At least lab now has owe check in so this should help. Other concern is lack of operators when you call for appointments, mostly you are forced to wait on hold forever or get call back. This is not always convenient if not always have access to phone. Today at my appointment with primary care doctor I was called in my nurse timely but then had to wait in exam room for 25 minutes. I don’t feel this is acceptable, also it was totally freezing in this room. I think there is room for improvement.

Sheila Kaz Dr Pavnica was amazing. He is kind, gentle and not in a hurry. When he is dealing with you, he is dealing with you! He is very good at pt education and explaining everything to the smallest detail. He monitors everything you have going on to determine, if the surgery will be a success. My mom was a high risk surgery and he monitored her until the time was good, her labs were where they needed to be etc. if I wasn’t at the hospital when he was seeing her, he would call and put me on speaker phone for his visit. The nurses all raved about him. I was so very impressed with him!

Karla Martin I needed to take my daughter to the ER and there was a zero wait time. The intake coordinator, RN, and provider were all very fast at getting my daughter back to an exam room and getting her visit started within minutes of arrival. The provider and nurse were incredibly patient and kind and took the time to answer all of our questions. It made what could have been a very scary event for an 11 year old a comfortable, relaxed (well, as relaxed as an emergency room trip can be) visit.

Denise Crow I’m seeing dr Elizabeth Braller, she an amazing dr . I have got to see her few times ,but I’m so happy that I have found a dr like her . She very understanding an over al a caring dr thank you , Denise crow

El Kom Skaikru Incredible customer service, super kind staff, clean rooms, comfortable atmosphere, and just overall a great experience. I highly recommend! Dr Carlson provided a safe space for all of my medical inquiries, and I did not feel pressured or judged by any of the staff here. If you are looking for a PCP, this is the place for you!

A My husband went in complaining of feet pain. But we had no idea that he had type 1 diabetes. Thankfully, Dr. Bonner took the time to think about my husbands problem. And it was a riddle of a problem to solve, too. My husband was kind of a not-impossible-but-unusual case. Bonners clear, orderly thinking was impressive. He made it so that we could see the possible causes being ruled out one by one. And when a wrench was thrown in (a curious test result) that was not ignored but investigated, too. Its so nice to have a good doctor like Dr. Bonner! Living with untreated type 1 diabetes could have really messed my husband up. Im so thankful to Dr. Bonner for the excellent care he provided!

Osiel Zuniga Not much to stay, mainly because I wouldnt like to share. But, they were very understanding and caring. I do feel bad for them because they are a small hospital and as a result, the workers are pretty stressed out.

Jerem0y I have Stage IV Incurable Sarcoma in my Retroperitineum encasing my Aorta Displacing my Right kidney, with a multitude of problems and this is my Hospital that I frequently am admitted too. The Doctors here are Fantastic and they really care and work with you on whatever your Health needs. The Cancer floor Has always been good to me. The Palliative Care Doctors here and ICU Doctors and Oncologists are all spectacular and I owe my Life and Thanks to them for the Help they have given me at this Troublesome part of my life. Thank you Doctors I hope you see this because I appreciate you all so much and I hope you the best lives Possible.

Makayla Lee They Cancelled my appointment day I made it (over a month ago) they claim they called me and left a voicemail but I show NO record of either. They told me that doctor I made an appointment with is leaving next month and that I fudged up by not calling and should not have scheduled it on THIER website. I’m a first time mom and the receptionist/ whoever answered the phone was extremely rude. The doctor is STILL on the website able to be chosen for appointments AND to pick as a PCP.