1 /5 Alexandra Thierry: Dont bring your child here. Shelton being very small leaves you with very little options. Being a Christian church, I thought they would be a great option. But I was very mistaken. First of all, they hardly have any workers and dont seem to be hiring new staff. Meaning there is a BUNCH of kids with only one worker that looks beyond exhausted. Not only that, but damn near half the staff or more are TEENS. Please explain to me why their are teenagers watching our babies? On top of that, my daughters clothing is consistently being "misplaced". Ive picked her up twice without her socks. And my friend lost her sons jacket here with the teacher telling her that they most likely gave it to another parent. It is cold. And we had to bring thus baby home without a coat that never showed up again. Three coats of my daughters have been broken by them rushing to put it on and now cant even be used anymore. One day bringing my baby there,she didnt want to be there. Which never happens. Me being a single mom, baby has been in daycare since 4 months old. And not once has she made it clear that she didnt want to be there. So seeing that reaction, I told the teacher that I had only one apt that day, and after that apt, my day was open. I told her that if my daughter continued to act out not wanting to be there, then to please call me so that I could pick her up early. There was no call. When i went to pick her up, the teacher then told me that my baby had a very rough day the entire day. I asked her why no one called me to come get her, and she replied with "well I told the office to call you and I guess they just didnt take me seriously". What?? So my baby suffered the entire day and not one person called me after I specifically told them to? Then I get a call one day with the owner telling me that they havent received a payment in 2 MONTHS. I receive payment through the state. So after calling the state and finding out there was an issue on the states side, the school called me back. I explained the mistake, and then followed it up the question on "why was this issue not brought to me sooner?" They said they send out invoices. Me being covered by the state, I assumed these invoices were just showing what was paid. As I explained to them. I then told them my daughter has been going to daycare for a very long time, i know the process. Why has no one said anything to me? They said it was the parents job to make sure the payment went through. I then said, actually I did my part by calling the state and providing them with the provider number. If the school did not receive confirmation, they should have immediately called me and let me know this. In the whole 2 years of my daughter going to daycare, not ONE daycare will take the child unless the payment was confirmed. Theyve always made it very clear that they HAVE to have a confirmed payment BEFORE accepting the child into care. So please explain to me why gateway went ahead and took my child for 2 WHOLE MONTHS without confirmed payment? Sorry sweetheart, but no. At that point
