5 /5 Nathan Renz: UPDATE 12/03/2020: Four years of patronage. Ive increased the review stars from 4 to 5, and Ive also increased my level of devotion and respect. The front office staff are very friendly. Theyre very thorough about sending helpful reminders, and theyve allowed me to choose a specific hygienist that cleans my teeth. This specific hygienist is very cordial, respectful, has a great memory of previous conversations regardless of the hundreds of patrons they see per year, and NEVER hits my gums with sharp instruments! Today will be the first time Ill recommend Ben Walker to someone personally and not just an online review. This person holds tremendous sway upon my life, as I work with them daily, so theres an inherent risk in their relationship not working out and I get egg upon my head. Im not worried though, because when I asked Ben if hed be willing to accept a new client, he said quietly and gently in his normal toned voice, "Wed be honored." Dr. Walker will offer his professional opinion and layout a scope of work, but he always relinquishes control over timing and order. It goes without saying based on both reviews and the 5 stars that I recommend this dentistry as a whole to you also! ORIGINAL POST 10/03/2016, 4 Stars: Although Im still relatively new to this dentistry, Ive been treated with courtesy and kindness. Dr. Walker has been transparent with his opinions and concerns. Additionally, hes written a corrective action plan. The office staff has spoken with the insurance company and has detailed the cost of each procedure, the portion the insurance will cover, and the amounts Ill have to pay. My family and I were loyal to another dentistry for years, yet we werent shown any appreciation for our patronage. Maybe in another few years, Ill up the reviews to 5 stars, because so far, this dentistry has begun to earn my return business.
