Derrick McKay, DPM - Kennewick (WA)

Jennifer Jez The lady at the front is such a delight, she makes sure that you are taken care of and she is just so sweet!

Earl Penor JR My advice everybody!!!!! Dont walk away from this place run... Especially Dr Takagi... Ive had several issues... Once... she tried to put me on medication that has been known to cause dementia... She said that was rare... "DO I WANT TO BE ONE OF THOSE RARE ONES?!?!?!" I finally switched doctors... 2 weeks ago... my loving wife of over 60 years passed away... Ive been in trauma for the last couple of weeks and didnt notice that my BP medicine ran out... Even though I have a new doctor... I was using up the BP medicine from Dr Takagi... Despite all my trauma... They refused to renew the medication... Saying that I was no longer their patient!!!! ... I can understand that if I was not going to so much trauma losing that loving wife of mine!!!!!!! ... Anyhow... after 3 days without it... my new doctor was finally able to get it renewed... "HOW SYMPATHETIC AND CARRYING MY NEW DOCTOR IS!!!!!!!" ... AGAIN MY ADVICE DONT WALK RUN!!!!!!!!!

Jaydn Norberg Short and quick answers. Didn’t seem like they wanted to help with my situation.

Karla Martin I needed to take my daughter to the ER and there was a zero wait time. The intake coordinator, RN, and provider were all very fast at getting my daughter back to an exam room and getting her visit started within minutes of arrival. The provider and nurse were incredibly patient and kind and took the time to answer all of our questions. It made what could have been a very scary event for an 11 year old a comfortable, relaxed (well, as relaxed as an emergency room trip can be) visit.

Makayla Lee They Cancelled my appointment day I made it (over a month ago) they claim they called me and left a voicemail but I show NO record of either. They told me that doctor I made an appointment with is leaving next month and that I fudged up by not calling and should not have scheduled it on THIER website. I’m a first time mom and the receptionist/ whoever answered the phone was extremely rude. The doctor is STILL on the website able to be chosen for appointments AND to pick as a PCP.

ASK Erdm We love Dr. Sorensen. It took a while to find the doctor who we can wholeheartedly trust especially one of our family members had been our family doctor for years and we lost him. We had been through several doctors and finally we found the best doctor, Dr. Sorensen. My husband, my son and myself feel very fortunate to have him for our family doctor.

J Always very friendly, helpful staff. There’s a reason it takes a day or so to get an appointment: this is the best Express Care clinic in all of the Tri-Cities. Seriously. I’ve had a few positive experiences here and although I get different providers (what can I expect, it’s urgent care) I still feel respected and heard.

mckailia Lopez Dr. Ivan guavara is honestly the best doctor in my opinion, i had him as a kid and now my two babys see him. Dr. Ivan guavara always takes time to fully answer my questions. He gives good advice that is reassuring. I never leave feeling disappointed. Whenever i have questions about my kids health i can safely say Dr. Guavara is always there when i need him.

Emma Robinson Just had my second child, first child at the new location at the hospital. My amazing Obgyn Dr Ponder and my amazing nurse bree got me thru a suprise successful vbac, came in already at a 10 with my water leaking, and my nurse bree really helped me push through all the pain and helped me through my vbac, I know I couldnt have done it without her and my Drs encouragement. Even came and saw me and baby the next day to make sure we were doing good! My doctor and my nurses were truly amazing. 10/10 experience.